At MRM, we help businesses grow meaningful relationships with people through the power of data, strategy, creativity and technology. MRM is part of the Interpublic Group and a top agency in the McCann Worldgroup network.
We are seeking a Management Supervisor (m / f / d) to join our client service team in Frankfurt.The client services team is central to the agency’s delivery of campaigns and projects for our clients. The Management Supervisor has direct responsibility for the clients and as such is the face of MRM, supporting a client team on a day-to-day basis as well as in strategy and development of their business success.
Role
The MS will be a key client contact, managing and supporting on the client’s strategy development, creative, data and general client management. Whilst day-to-day delivery is key, they also will be involved in bigger strategic projects and financial management and reporting. They will have responsibility, empowerment and support and there is room to progress.
Key Responsibilities
Commercial and financial :
- Develop good relationships with junior and mid-level clients whilst supporting your senior team in driving revenue growth on the account
- Be alert to business opportunities and work with your Business Director, Senior team members to help leverage those opportunities
- Develop and present cost estimates as formal budgets to the client, ensuring that costs are managed and budgets adhered to
- Work with your Business Director to ensure compliance with all company and network financial and legal processes as well as reporting procedures
- Act as the core client contact for all project queries including timing plans, budgets and creative work
- Account and Project Organization and Management
Lead Account Team activities :
Receive and understand project briefs from Business Director or from clients and manage work through creative / studioDevelop formal agency briefs, translating from client verbal and written briefs to MRM templatesManage timings plans to ensure that projects are delivered effectively and on timeTake ownership of more advanced projects and campaigns – management and execution of specific campaignsCreate and amend timing plans and status reports for project management purposes and ensure timely deliveryManage the completion and distribution of team status and contact reports, ensuring that all are written up in a timely fashionManage the timeliness and accuracy of all written documents generated by yourself and any Account ManagersEnsure all financial processes are followed, including the receipt of Purchase Orders, the drafting of Invoices and the preparation of monthly reporting relating to projectsWhere appropriate, you will be responsible for close collaboration with Data Planners and Ops teams to liaise and coordinate segmentation and targeting for campaign workDelivering Great Product :
To work with your Line Managers and the Creative team to deliver creative excellence and produce ideas which answer the brief whilst exciting and challenging the clientTo work to develop good internal relationships with Creative, Planning, project management and Technical teamsPersonality
Imaginative and operationally strongStrong leadership skillsPassionate about generating new opportunities and elaborate new marketing technologiesAlways aim to deliver operational excellenceDiscipline Craft Skills
Very good organisational skills and mind setGood experience in the automotive segment is preferableGood knowledge of relevant tools incl. awareness of inspirational sourcesParticipates constructively in inter-department and cross-service line communicationsWhat we offer
Modern workplaces and very good transport connectionsOptions for mobile and flexible workingInspiring collaboration in interdisciplinary teams with specialists in the global McCann networkflat hierarchies and therefore great scope for creativity and action with prospectsPersonal training and development opportunities with our cross-agency training program including interactive workshopsA wide range of other benefits, such as a company pension scheme, corporate benefits, lunch allowances and health promotion offers, such as membership of Urban Sports, leasing bikes, coaching and much more.Interested?
Then simply send us an e-mail and tell us who you are and why you are a perfect fit for us.
We also need information about your possible start date and your salary expectations.
Your profile does not fit 100%? We are always happy to receive initiative applications at
Your contact is Astrid Severin, Senior Manager Talent Acquisition.
People are always at the center of our attention - in Germany and worldwide. Become part of a large network, realize your dreams and become part of a successful team. For us, it is important not just to fill jobs or positions, but to find the right person for the right job. Regardless of gender identity, ethnicity, appearance, sexual orientation, disability, age or religion - we see diversity as a resource to which everyone contributes