Field Service Engineer (f/m/d) in Dresden/Freiberg
2050 K-T G.M.B.H. Germany
Dresden, Germany
Description
We are looking for a Field Service Engineer to support our customers with current and future installed tools at customer sites.
We will consider new graduates provided they demonstrate a strong hands-on aptitude and a desire to succeed.
Position is based in Dresden / Freiberg
YOUR MAYOR RESPONSIBILITIES
- Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer site.
- Representing the company to the customer and accountability for customer satisfaction with service.
- Assuring operational quality of system equipment. Coordinating actions with customers to minimize down time.
- Preparation of field service reports on customer support activity and providing documentation to other supporting functions on re-occurring problems.
May provide assistance to installation engineers in resolving problems.
WHAT YOU WILL BRING
- Certified engineer (Bachelor, Master, Diplom) or degree from advanced technical school or work experience of 3 years.
- Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems.
- Excellent customer relation and excellent analytical problem-solving skills.
- Ability to work in a high-pressure environment.
- Ability to work in a team within a multi-cultural environment.
- Fluent in English and German language is a must.
- Proficiency in MS office tools
- Experience in the semiconductor or electronic industry is a plus
- The candidate needs to be a hands-on type person, enthusiastically interested in learning new things and keen on communicating with customers and our internal Division.
- Domestic and international travel may be required.up to 30 %.
Successful applicants will be formally trained at one of our award-winning training center’s in USA California, Singapore or Taiwan
WHAT WE OFFER :
- Dynamic job in the Semiconductor Industry.
- Great team to work with in Dresden.
- Team events (e.g. family summer event, Christmas party).
- We offer a competitive, family friendly total rewards package.
- Variable compensation components, e.g. participation in company stock purchase plan.
- Permanent full-time employment.
- Company car or car allowance.
- Extensive initial and guaranteed further training.
- 30 days of vacation.
Minimum Qualifications
Certified engineer (Bachelor, Master, Diplom) or degree from advanced technical school or work experience of 3 years.
Vor 30+ Tagen