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Teamlead On-site Operations

MAG45Neusäß, Bayern, DE

Vor 3 Tagen

Stellenbeschreibung

Hundreds of suppliers, thousands of orders, millions of parts. So how do you guarantee everything is delivered ‘On time in full’ (OTIF), with complete efficiency, and at the lowest possible cost? Meet MAG45 , the reference in Integrated Supply .

Join Our Dynamic Company as a Teamlead On-Site Operations!

As the Team Lead On-Site Operations, you will lead and coordinate a team of ~8 on-site customer service employees and resident engineers, ensuring that all operational processes are executed in line with Standard Operating Procedures (SOPs) and customer-specific agreements. You’ll monitor KPIs, address deviations, and implement improvements to maintain high levels of performance and customer satisfaction.

What Will You Do?

Your main goal is to create an efficient and effective working environment by providing support, guidance, and coaching to your team. This includes ensuring smooth process execution, compliance with MAG45’s professional standards, and alignment with other departments. While operating with a high degree of independence, you will maintain close collaboration with the Global Site Operations Manager and the Country Manager to ensure alignment on processes and strategies.

Your main responsibilities will include :

Leading and motivating your on -site team to achieve targets and deliver exceptional results.
Providing guidance on escalations and complex issues to ensure seamless operations.
Overseeing department KPIs and dashboards, addressing deviations proactively.
Strengthening team capabilities through regular coaching and development.
Collaborating with your internal stakeholders to align on operational strategies and improvements.
Driving process improvement initiatives to enhance efficiency and service quality.
Managing operational tasks during peak periods or staffing shortages.
Ensuring customer satisfaction through regular engagement and effective issue resolution.

Is This Role for You?

This position is a perfect match if you :

Possess a Bachelor’s degree (preferably technical) and 3–5 years of experience in a management role.

Have proven leadership skills and the ability to develop high-performing teams.

Have a strong analytical mindset with a focus on problem-solving and continuous improvement.

Are familiar with operational KPIs, 5S methodology, and process monitoring tools.

Possess excellent communication skills, fluent in English (written and spoken).

Have proficiency in Microsoft Office; ERP system experience is an advantage.

Are willing and able to travel within Germany to customer sites on regularly (approximately 20% of the time)

Why Choose Us?

This is your chance to take on a leadership role within a dynamic, multidisciplinary environment and make a meaningful impact on both customer success and sustainability.

Be part of an ambitious and internationally operating organization that makes a difference in the supply chain and logistics field every day;

A role with variety in a team of enthusiastic professionals in an open and informal working atmosphere;

Ready to Lead Our On-Site Operations?

If you are excited about this opportunity, apply now! We can't wait to welcome you to our team.

For any enquiries or further information, please contact our HR-business partner Deniz Akman by E-mail : [email protected]