(Senior) Customer Success Manager (all genders) | Logistics

We are TradeLink, the most intuitive and collaborative B2B SaaS logistics platform . If you're eager to play a significant role in revolutionizing one of the most complex industries, TradeLink is the perfect place to accelerate your professional growth and development . We offer a remote-first culture with a high degree of freedom and trust, allowing you to seamlessly align your professional responsibilities with your personal life and needs.

As a (Senior) Customer Success Manager (all genders) you will be at the heart of TradeLink. Your goal is to manage a diverse set of customers to take their logistic processes to the next level - logistics collaboration. The prevailing business priority is the customers’ successful adoption and productive use of our solution. By joining TradeLink in its current fast-growing phase, you will have the unique opportunity to actively shape the future of logistics.

🚀 Want to get to know your interviewers? The Hiring Manager for this role is Daniel Parisi

• our Chief of Staff (GTM) , and your Talent Acquisition Partner is Nana Ofosu
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Tasks

Requirements

Benefits

If you aren't completely confident that you meet our criteria, we recommend just taking the chance and applying anyway! Curiosity, passion for digital disruption, eagerness to learn, a collaborative spirit, and a growth mindset are most important to us.

‍TradeLink strongly believes in the power of diversity and is highly committed to providing a respectful, safe, and welcoming environment for everyone who works here or with us. In order to eliminate unconscious biases in the recruiting process, you can remove the photo from your application.

With our remote-first team we are building the collaboration layer for one of the largest, most fragmented industries in the world. And we simply love what we do.