IT Application Support Specialist (m / f / x)

Luxcargo Handling, based at Luxembourg Airport, is a handling company specializing in air freight. Founded in 2023, the company took over the Cargo Handling branch of Luxair and employs 1000 people in various roles.

Luxcargo Handling S.A. is a subsidiary of the Cargolux group, fully owned by Cargolux Airlines International S.A.

For our LCH IT department within LCH, we are looking for an :

IT Application Support Specialist (m / f / x)

Missions :

• Manage the lifecycle of applications within a defined portfolio, including roadmap, licensing, integration into existing landscape, support and upgrade
• Diagnose and resolve application issues to ensure optimal performance.
• Document application processes and support procedures.
• Assist in the deployment of new applications and updates.
• Debug and troubleshoot application problems effectively.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Actively participate, in strong collaboration with the different IT teams and vendors, to define the necessary environments to be able to test and implement new releases.
• Participate in continuous improvement and write appropriate guidelines where required
• Provide 24 / 7 support for critical application issues, together with support team

Profile :

What we offer :

A Certificate of Good Conduct (Criminal Record, Polizeiliches Führungszeugnis) will be required in case of a positive selection.

Do you recognize yourself in this description? Then don't hesitate, apply to our announcement and join us to give a new boost to your career!