Field Quality Engineer (fmd)Munich Electrification • Munich, Bavaria, Germany

Field Quality Engineer (fmd)

Munich Electrification • Munich, Bavaria, Germany

Vor 30+ Tagen

Stellenbeschreibung

About Munich Electrification

Munich Electrification is an innovative company founded with the aim of accelerating the transition to electric and connected mobility. We develop innovative electronic control units for electric vehicles and stationary storage systems for our global customers. Our international team is composed of highly motivated and exceptional engineers. As a small and specialized team we are well-aware of the importance of each individual colleague and support and promote each employee according to their abilities and needs. Our office with adjacent prototype and testing lab is located in the heart of Munich at the Heimeranplatz.

This is what we stand for :

Technological Leadership : We challenge norms innovate quickly and anticipate future needs. We take smart risks and learn from outcomes to stay ahead.
Sustainability : We actively drive change for a sustainable future aware of our impact and inspiring others to build a better world.
Team Culture : We believe work should be enjoyable fostering a spirit of inspiration celebration and teamwork across the globe.
Entrepreneurial Spirit : We embrace change think big and push limits with passion.

As a Field Quality Engineer you will communicate with customers to understand their needs and concerns in regards to claims. This role involves analyzing data investigating customer complaints identifying root causes and implementing corrective / preventive actions.

Your future tasks at a glance

Customer Claim Management : Handle customer complaints and failure reports ensuring a structured and efficient resolution process.

Root Cause Investigation : Lead investigations using the 8D methodology ensuring a clear flow of information between all stakeholders.

Cross-Team Alignment : Work closely with the technical and failure analysis teams to define investigation timelines and drive corrective actions.

Customer Communication : Provide clear and structured communication to customers regarding investigation progress findings and resolution plans.

Documentation & Reporting : Generate and maintain 8D reports for customer claims ensuring transparency and compliance with automotive quality standards.

Supplier Collaboration : Work closely with the Supplier Quality Manager to address production-related failures and define corrective measures.

Lessons Learned & Continuous Improvement : Ensure the effective implementation of lessons learned and best practices to enhance product Quality Performance Tracking : Define monitor and report KPIs related to quality and claim resolution.

What you bring with you

A degree in Electrical Engineering Electronics Mechatronics or a comparable technical field

Professional experience in the automotive or a related industry ideally in quality management field returns or failure analysis

Solid knowledge of automotive quality standards and problem-solving methods (e.g. VDA 6.3 IATF 16949 8D Ishikawa 5-Why FMEA)

Hands-on experience in debugging and fault analysis at the electronic hardware (PCBA) level

A structured analytical approach with strong problem-solving skills and attention to detail

Excellent communication skills in English both written and spoken are a must; German skills are a plus

Team-oriented mindset with the ability to work effectively across departments and with external stakeholders

Proactive attitude high level of ownership and motivation to drive improvements in product quality and customer satisfaction

Our Offer & Benefits

The chance to be part of a highly innovative agile and unique team with prestigious customers in the automotive and battery storage sector. You will gain a deeper knowledge around connected & electric vehicle batteries battery management and electronics development and strive in an exciting work environment

Benefits :

Trust-based working hours and hybrid work

Adequate and competitive compensation

Pension Plan / Bonus

Free access to the fitness center right next to us or subsidized EGYM Wellpass

Free snacks coffee drinks and lunch (freshly cooked by our chef) every day

Public transport ticket

Bike-Leasing via Business Bike

Experience various inspiring and fun team events

ME-branded clothing

Option to work from anywhere (6 weeks / year)

Key Skills

Laboratory Experience,Vendor Management,Design Controls,C / C++,FDA Regulations,Intellectual Property Law,ISO 13485,Research Experience,SolidWorks,Research & Development,Internet Of Things,Product Development

Employment Type : Full-Time

Experience : years

Vacancy : 1

Jobalert für diese Suche erstellen

Quality Engineer Fmd • Munich, Bavaria, Germany

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