Store Manager (m / w / d) Tod´s Düsseldorf

The TOD'S Group is a symbol of Italian excellence. It is deeply rooted in Italy’s artisan traditions, with a wealth of values that distinguish its vision : a passion for craftsmanship, superb quality and timeless style.

Quality and creativity, tradition and modernity. A harmonious blend of these factors runs through the DNA of the TOD'S Group and its brands, each with its own identity : Tod’s, Roger Vivier, Hogan and Fay. This overall vision draws strength from the brands’ synergy in high-end design; it has enabled the Group to emerge as a leader in the footwear, leather goods and clothing sectors with a significant presence in all the global markets.

For our TOD'S Store in Düsseldorf, we’re looking for a dynamic and experienced Store Manager to lead our team and drive success.

Key activities and responsibilities :

• Team Leadership : Recruit, train, and motivate a team of employees to meet performance and service standards.
• Customer Experience : Ensure a welcoming and satisfying shopping experience by maintaining high customer service standards.
• Sales Management : Develop and implement strategies to achieve or exceed sales targets and KPIs.
• Operational Oversight : Manage daily store operations, including inventory control, visual merchandising, and adherence to company policies.
• Problem-Solving : Address and resolve customer complaints, employee conflicts, and operational challenges effectively.
• Compliance : Ensure store operations comply with health and safety regulations and company guidelines.

Key qualifications :

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