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Business Relationship Officer (m / f / d) in Saarbrücken (37686836)

Business Relationship Officer (m / f / d) in Saarbrücken (37686836)

ODDO BHFSaarbrücken, Germany
Vor 30+ Tagen
Stellenbeschreibung

Aufgaben

Within the Information Systems Department of ODDO BHF Group, you will directly be reporting to the Head of Business Services, your main missions will be to :

  • Ensure superior customer satisfaction for Business and maintaining it at all times
  • Work close with Business to deliver products in the best way
  • Control of the Quality of Service on applications used by our Business (mainly Private Wealth Management and Independent Financial Advisors)
  • Manage all necessary communications and crisis meetings on incidents
  • Provide KPI on products stability
  • Act as a facilitator between stakeholders (Business, IT, external providers)

You integrate a young and dynamic team present in France and Germany. You will work in an innovative technical context within a team passionate about new technologies and digital environments.

The skills you will develop :

  • Acquire skills and knowledge in business relationship management
  • Discover the banking / Life-Insurance environment

    • Anforderungsprofil

    Anforderungen

  • You have a first experience in project management
  • You are rigorous, dynamic, organized, autonomous, reactive, adaptable, solution-oriented and tenacious
  • You have excellent interpersonal skills, a great sense of service and enjoy working in a team
  • You know the JIRA tool as well as Microsoft Office (Access, Excel, VBA ..)
  • Fluent in German and English, French is a plus