Regional Transportation Manager, Logistics Operations Baden-Württemberg

We are searching for a Sr. 3rd Party Logistics / Operations Manager Sr. Key Account Manager Carrier Operations Sr. Transportation Manager or other potentially suitable profiles as Regional On The Road (OTR) Manager (internal title: OTR Manager).

The Regional On The Road Manager serves as the primary link between Amazon Logistics operations and Delivery Service Providers (DSPs). This role creates a collaborative win-win culture between Amazon operations and DSP partners at the station level.
As Regional OTR Manager you will define the medium-term OTR strategy and lead both internal and external stakeholders to align Amazon Logistics processes with DSP goals. You will take ownership of OTR capacity planning and ramp plans working with the Middle Europe capacity team and Business Coaches to help DSPs achieve their capacity targets. Your responsibilities include early risk identification and creating contingency plans for Peak periods and capacity shortages.
You will coordinate performance improvements across regions by collaborating with OTR Amazon Customer Excellence System OTR Safety and Community teams to implement best practices that prioritize the DSP experience. As the owner of Regional OTR Weekly Business Reviews (WBRs) you will serve as a trusted OTR Subject Matter Expert helping site operations improve customer experience.
This role requires partnership with regional Business Coaches to support DSP growth within stations. You will proactively identify issues remove obstacles and help DSPs reach their full potential.

*** This role can be based in any of the following locations:
- Freiburg
- Neuenburg am Rhein near Basel
- Messkirch near Konstanz
- Sindelfingen or Korntal-Muenchingen near Stuttgart
- Giengen an der Brenz near Ulm
- Mannheim
If you relocate for the role and your home location is at least 80 km from the site we support you with a relocation package. ***

*** The position demands flexibility and regular travel between multiple sites weekly to work effectively with site leadership teams. ***

We offer:
- A permanent contract directly with Amazon
- An attractive compensation package including Restricted Stock Units (RSUs) through Inc.
- Relocation package: If at least 80 km from the site location
- Free life and disability insurance and support with company pension schemes
- Employee discounts on as well as Amazon Extras (e.g. discounts on travel restaurants entertainment electronics home etc.)
- Commuter benefits: Free parking or reimbursement for the Deutschlandticket
- Family bonus (one-time payment for parents on parental leave)
- Referral services for childcare senior care and care for people with special needs
- A free Employee Assistance Program (also for family members) for counseling on professional or personal matters
- Excellent career development opportunities in a global company

Key job responsibilities
- Safety: Work with OTR safety and site operations to deliver regional safety metrics and coordinate OTR Safety projects across the region.
- Performance: Lead OTR performance improvement across the region provide Regional Leadership Team weekly visibility with paths to green and deliver Regional Weekly Business Reviews for on-road performance (DSP scorecard/Ops Scorecard).
- Performance Improvement: Lead activities in key priority areas for the Region including quality and performance metrics.
- Experience Management: Create sustainable business practices that foster a win-win culture between Operations and DSPs.
- DSP Advocacy: Serve as the voice of Delivery Service Providers within the operational region.
- Cost Optimization: Work with site operations Amazon Customer Excellence System and Central Operations to ensure routing efficiency and best practices are followed to improve Cost Per Package.
- Capacity Management: Own and execute regional resourcing plans while managing ramp up/down plans and regional network changes.
- Program Coordination: Coordinate OTR Amazon Customer Excellence System projects across the region.
- Leadership: Provide dotted-line leadership to the regional Area Manager Delivery Operations and Shift Manager Delivery Operations community while partnering with the Senior Regional Manager as a key stakeholder.

About the team
Amazon Logistics or AMZL handles last mile delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24/7 shifts in most of our locations.
Meanwhile our on the road people work with Amazon Flex - a network of delivery contractors. Every year we continually raise the bar for customer experience with new innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

- Bachelors degree or equivalent
- Experience with planning performance metrics and process improvement
- Excellent communication skills in English and German written and verbal

- (Preferred qualifications are not required to apply at Amazon. If you meet all the basic qualifications listed above we would be happy to hear from you.)
- Experience in logistics transportation or delivery operations
- Experience in managing projects and/or programs
- Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

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