Operations Supervisor

• Air Network; Road Network; Hub Operations; Storage, Fashion & Solutions; Ground Operations : Ramp / Air Operations (P&P and Audits);
• Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Operational Support; Road Network; Hub Operations; Operations Support;

Air Operations; Cross Border Linehaul; On Road; Handling; Dispatch; Customer Service; In-Station Handling; Dangerous Goods

Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements.

Job Description

• Management and promotion of subordinate employees
• Personnel deployment planning
• Induction coaching of (new) employees
• Evaluation, recording and monitoring of team goals and team results
• Compliance with guidelines, processes and legal requirements affecting the company
• Regular analysis of existing processes with regard to quality, costs, productivity as well as service and interface problems
• Contribute to daily operational handling
• Ensure employees are treated consistently and fairly and are motivated.
• Initiate and implement actions required to ensure service levels are achieved.
• Ensure team properly understands goals and service objectives.
• Ensure safe and operationally compliant work practices are followed during shift.

Job Description

• Führung und Förderung von unterstellten Mitarbeitern
• Personaleinsatzplanung
• Einarbeitung Coaching von (neuen) Mitarbeitern
• Auswertung, Erfassung und Überwachung von Teamzielen und Teamergebnissen
• Einhaltung der das Unternehmen betreffenden Richtlinien, Prozesse und gesetzlichen Anforderungen
• Regelmäßige Analyse bestehender Prozesse hinsichtlich Qualität, Kosten, Produktivität sowie Service und Schnittstellenproblemen
• Mitarbeit beim täglichen operationellen Handling
• Sicherstellen, dass die Mitarbeiter einheitlich und fair behandelt werden und motiviert sind.
• Einleitung und Durchführung von Maßnahmen, die erforderlich sind, um sicherzustellen, dass die Servicelevel erreicht werden.
• Sicherstellen, dass das Team die Ziele und Servicevorgaben richtig versteht.
• Sicherstellen, dass sichere und betriebskonforme Arbeitspraktiken während der Schicht eingehalten werden.

Leadership Skills; Team Working Skills; Problem Solving Skills; Planning & Organizing Skills; Accuracy & Attention to Detail

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine.

Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.

We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity.

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.

The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.

Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers.

We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world.

The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.