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German Customer Service for Car Rentals

Teleperformance GreeceBerlin, Germany

Vor 30+ Tagen

Stellenbeschreibung

Ready for... a ride to Athens? Be the next one to join our German Customer Service team for a car rental company!

Teleperformance collaborates with a leading car rental company , providing easy car-sharing services in urban areas of Europe & North America. Its futuristic features have been loved by the users, as everything is done using only smartphones!

Our team provides customer service to German speaking customersthat need help or have inquiries about

Finding or reserving a ride
Starting or ending a car rental
Managing their account & balance

Your responsibilities :

Responding to customers' inquiries via e-mail, chat & phone

Work effectively as part of a team, developing effective and supportive relationships with colleagues and management

Be positive & proactive and have a desire for applying continuous improvement processes

Provide and maintain a strong, professional relationship with all customers and always show empathy

Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements :

Excellent German communication skills

Good command of English

Great communication and soft skills

Good computer skills

Experience in customer service will be appreciated

Positive attitude & team spirit

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)

Competitive monthly salary + 2 extra salaries per year

Referral Program : Bring a Friend and get up to €3.500 depending on the language

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here :

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.

Find out more!

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