Associate Field Service Project Manager

At Webfleet Solutions we are looking for an Associate Field Service Project Manager to lead large-scale automotive telematics deployment projects for our key customers. This role involves managing a network of third-party companies specialized in automotive hardware installation, ensuring seamless coordination and execution.

The Field Service Project Manager will oversee the service department's budget, identify and implement cost-saving initiatives, and monitor service-related expenses, including revisions, warranties, and SLAs. They will ensure compliance with service agreements to validate invoicing in collaboration with internal stakeholders such as Customer Service, Customer Success Management, and Administration teams. Additionally, the position requires occasional travel to meet installation partners and support the management of strategic accounts.

Here's a little taste of your challenge :

You will be responsible for coordinating and managing complex installations projects (High Volume deployments for Key customers requiring Tailor-made adjustments, like additional hardware, complex preparation for integration of software and / or non WFS hardware) of our solutions in the Benelux.

• You will be the ambassador of the Field Services department in your region : presenting key figures internally, key progresses.
• You know how to firmly deal with external and internal stakeholders, being the main WFS contact during a deployment.
• You will be enrolling and managing 3rd parties Installation partners (IPs) in the designated area (precise expectations, SLA analysis, theoretical trainings);
• Support Sales department in direct sales projects, pre-sales stage as well as during execution of a contract.

Installation Partner performance and Cost Control :

Account Management for Strategic Accounts / Pilots :

Who are you?

Let's not forget the good stuff!

What can you expect from us?

Who are we?

Webfleet is Bridgestone's globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas : Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.

More information at : webfleet.com. Follow us on X : @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom.

Want to join us?

If that's a yes, please apply and upload your CV (In English)

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.