About Dematic
Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.
With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.
Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.
About KION
Since 2016, Dematic has been part of the KION Group, the global industry leader for industrial trucks, associated services and supply chain solutions, which also includes Linde Material Handling GmbH and Still GmbH. KION thus holds the No. 2 position in intralogistics worldwide.
We offer :
- Benefits of an International MDax Group (KION Group)
- Plenty of room for creativity in a rapidly growing company
- Flexible and mobile working
- Individual support and development
- Employee discounts
Tasks and Qualifications :
Your Tasks :
Assumption of on-call duties in an international environmentService delivery manager for new and long-term existing customersCarrying out software support incl. documentation of incoming service cases including description of solutionsProject collaboration in software projects (CS, MU, PS, IS)International project commissioning and after-go-live supportService support for existing customers (WCS, MFC)Software development for WCS, MFC and OFS systems (PTL, PbV)Change request processing for existing customersYour Qualifications :
Experience with 24 / 7 on-call 2nd level supportHigh level of service and customer orientationKnowledge in the automation environment / warehouse management systemsKnowledge of the logistics IT environmentGood written and spoken English & GermanWillingness to travelExperience with sophisticated software architecturesExperience in Java software development (min. 3 years of professional experience desirable)Confident handling of databases (Oracle)