Key Account Manager

ADI Global Distribution now have the opportunity for a proactive and results-oriented Key Account Manager to join our business to oversee and develop strategic relationships with our key clients across Germany.

This role involves managing large-scale accounts within the electronic security distribution sector ensuring customer satisfaction and driving business growth through tailored solutions and excellent service.

You will be the main point of contact that is responsible for the overall relationshipin Germany with the leadership of select International Accounts customers and our local Country leadership team.

You will be accountable for leading strategic growth in assigned international accounts.

JOB DUTIES:

• Primary Account Contact: Be the main point of contact for ADI and selected International Account customers in your country building close relationships and delivering first-class customer experience.
• Strategic Growth Planning: Develop and manage account-based strategies which allow the Regional Account Specialists and store teams to drive revenue and margin growth in the local area.
• Customer Lifetime Value: Unlock customers potential through the value proposition of ADI to leverage the value of the customer lifetime.
• Credit & Collections Support:Work with ADIs Credit department and customer AP contacts to avoid credit holds in the first instance and keep accounts healthy.
• Tools: Use internal tools to manage vendor pricing for evaluating and enabling margin growth strategies. (SFDC PROS Guidance SAP )
• Account Profiling:Maintain up-to-date profiles by utilising Profile Sheets and in-house documentation to guide sales strategy and tactics.
• Exclusive Brands Strategy:Develop and implement a strategy for expanding use of ADIs Exclusive Brands within every National Account group you are responsible for.
• Opportunity Management:Manage opportunities through the use of Salesforce keep the pipeline active and follow up diligently through WAYBE (What Are You Buying Elsewhere) accountability. (SFDC Reporting)

YOU MUST HAVE:

• 5 years of Outside Sales experience.
• Solid MS Office skills (Word Excel Outlook PowerPoint) and Salesforce experience
• Exceptional customer service and relationship-building skills
• Strong understanding of electronic security solutions products and market dynamics.
• Excellent communication negotiation and interpersonal skills.
• Fluent in English & German (additional languages are a plus.)
• Willingness to travel within EMEA for client meetings and industry events.
• Experience to work in a corporate environment to manage the internal and external stakeholders

We Value:

• Excellent communication and presentation skills
• Strong organisational skills including prioritising scheduling time management and meeting deadlines
• Strong listening and attention to detail skills
• Proven history of meeting or exceeding sales objectives (Topline & Margin)
• Proven ability to cold call customers to obtain new business
• Ability to demonstrate a high level of ownership work well with little to no supervision be results-driven and self-motivated
• Experience negotiating with key stakeholders at leading enterprise companies

WHATS IN IT FOR YOU:

• Competitive salary package with quarterly commission and company car/car allowance
• Opportunity to work for a global business
• Excellent career progression opportunities

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