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Quality Engineer (m / w / d)

TRS Staffing SolutionsGermany, Bietigheim-Bissingen, Baden-Württemberg

Vor 30+ Tagen

Anstellungsart

Unbefristet

Stellenbeschreibung

Important announcement : we only accept applications from candidates residing in Germany.

With more than 110,300 employees and a turnover of €16.4 billion, our customer is proud to have been the market leader in automotive suppliers for a century. The site to Suttgart in Germany is focused on visibility, developing and producing high level Wiper Systems. Our customer is looking for a VIE Quality Engineer, focused on Warranty cases for 12 months with the chance to extend to 24 months.

Your challenges :

Management of the Warranty Process, dealing with claims coming from the customer
Support in analyses of warranty cases / returned products and Processing of field returns (recording / feedback via customer portals, correspondence, presentation of the analysis results to the customer)
Preparation and implementation of recourse negotiation talks with customers
Checking of incoming customer invoices, plausibility checks and calculation of any further charges to suppliers
Conducting data analysis and statistics

Prerequisites

You have an Engineering and clear quality background / mindset

You have a fluent level of English

You have some basics knowledge of German

Ideally, you have a first automotive experience / warranty experience / first customer contact experience

You have availability to perform a proper root cause analysis and you are able to apply the QRQC FTA method

You have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinking

You are willing to learn and listen, You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy

We look forward to meeting you!

For more information, send your resume to