Continuous Improvement Manager Process Excellence Manager Nuremberg

The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders no matter how large or small are delivered as quickly accurately and cost effectively as possible.

To continue to drive process excellence within our Last mile Delivery business we are currently looking for a Continuous Improvement Manager / Process Excellence Manager / Process Improvement Manager or comparable as ACES (Amazon Customer Excellence Systems) Manager. Be part of a fast-growing diverse and inclusive team!

As an ACES (Amazon Customer Excellence Systems) Manager you will drive process standardization on site. You will be the link between station management and the ACES team. As a member of the ACES team itself you will contribute to the optimization of the delivery stations operations providing station with sufficient knowledge and appropriate tools to improve performance.

Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.

• This role will be based in our delivery station in Nuremberg. You are willing to work in non-traditional shift patterns which include nights; current shift plan is day shift (approximately 8 : 00 am to 5 : 00 pm) occasionally working night / late shift. Additionally we require ability to travel up to 30% of the time.

We offer :

• A permanent contract directly with Amazon
• An attractive compensation package including Restricted Stock Units (RSUs) from Inc.
• Relocation package : If at least 80 km from the site
• Free life and disability insurance and support with a company pension plan
• Employee discounts on and Amazon Extras (discounts on travel restaurants entertainment electronics home etc.)
• Commuter benefits : Free parking or coverage of the Deutschlandticket
• Family bonus (one-time payment for parents on parental leave)
• Referral services for childcare senior care and care for people with special needs
• A free Employee Assistance Program (also for family members) providing consultation for professional or personal matters
• Excellent career development opportunities within a global company : The content of this role is dynamic having a changing focus based on the needs and priorities. This will allow the successful candidate to work with multiple teams build an European network and discover multiple career opportunities (within and outside the ACES team).

Key job responsibilities

• Contribute to audit initiatives and support results-driven action planning
• Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders
• Support development and continuous piloting of process improvements and ongoing benchmarking initiatives
• Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts
• During peak time you will have the responsibility for the day to day management of a Delivery Station providing leadership to Operations Supervisors Operations Assistants and Delivery Service Providers managing external agency relationships and performance.
• A University degree (or equivalent) in business engineering supply chain transportation mathematics economics physics or another technical field
• Relevant experience working in supply chain transportation project management or management consulting
• Relevant experience in managing multiple projects with competing deadlines
• Speak write and read fluently in both German and English
• Ability to travel up to 30% of the time
• Experience in analytical tool building
• Advanced knowledge of SQL and Python
• Proficient in data visualization tools such as Tableau Power BI or QuickSight
• PMP or equivalent Project management certifications
• Lean Management & Six Sigma Black Belt certification

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

m / w / d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience :

Manager

Key Skills

Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development

Employment Type : Full-Time

Experience : years

Vacancy : 1