Willkommen bei
der
WISAG
… einem
der führenden
Dienstleistungsunternehmen in Deutschland für die
Bereiche : Aviation ,
Facility und
Industrie . Mehr als 60.000
Mitarbeiterinnen und Mitarbeiter sind Tag für Tag bei uns im
Einsatz. Unsere Spezialisten der WISAG Job &
Karriere vermitteln Fachkräfte zur
Festanstellung in alle Gesellschaften der WISAG – genau dorthin, wo
Sie uns mit Ihren Fähigkeiten am besten verstärken können : Wir
suchen neue Kolleginnen und Kollegen – bewerben Sie sich
jetzt! Mehr über die WISAG erfahren Sie auf unserer
Webseite .
For the
WISAG Business partner we are searching for Field Based Robot
Support Technician
(m / w / d)
Responsibilities
Technical
Support : Provide hands-on technical support for LionsBot autonomous
cleaning robots deployed in various commercial settings across
Germany, including but not limited to Commissioning of robots on
site with the creation of maps, establishment of cleaning zones as
well as the functional calibrating and testing of the
robots
Preventive Maintenance : Perform routine
inspections and preventive maintenance on robots to ensure they are
in excellent working condition
On-Site
Troubleshooting : Respond promptly to client inquiries and issues,
diagnose problems, and implement solutions
on-site
Software Updates : Assist in updating
robot software and ensuring all features are up to
date
Client Training : Conduct training sessions
for clients and end-users to maximize the effective use of the
cleaning robots
Documentation : Maintain
detailed records of maintenance activities, repairs, and client
interactions
Collaboration : Work closely with
the LionsBot technical support team and engineers to resolve
complex technical issues
Reporting : Provide
regular reports on robot performance and maintenance activities to
the LionsBot headquarters
Requirements
Technical
Background : Recognized electrical, electronic or mechanical fields
of study
Experience : Prior
experience in a technical support or field service
role, especially with autonomous robotics, is highly
desirable
Problem-Solving
Skills : Strong analytical and problem-solving abilities to diagnose
and resolve technical issues
Communication :
Excellent communication skills to interact with clients and provide
clear instructions
Adaptability :
Willingness to travel frequently within Germany and
work flexible hours as
required
Team Player : Ability to
work collaboratively with cross-functional teams and adapt to a
dynamic work environment
Driver's License :
A valid driver's license Class B is
required for travel to client
locations
Fluent English and
German languages are
mandatory for the role, other
languages desirable
Why
Join Us
Be part of an
innovative and dynamic robotics company at the forefront of
industry advancements
Collaborate with a
dedicated team of professionals passionate about technology and its
applications in commercial
cleaning
Competitive compensation
package, company car also for private usage and
opportunities for career growth within a rapidly expanding
company
Mwd • Frankfurt am Main, Germany