Field Based Robot Support Technician (m / w / d)

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der

WISAG

…  einem

der führenden

Dienstleistungsunternehmen in Deutschland für die

Bereiche : Aviation ,

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Industrie . Mehr als 60.000

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For the

WISAG Business partner we are searching for Field Based Robot

Support Technician

(m / w / d)

Responsibilities

Technical

Support : Provide hands-on technical support for LionsBot autonomous

cleaning robots deployed in various commercial settings across

Germany, including but not limited to Commissioning of robots on

site with the creation of maps, establishment of cleaning zones as

well as the functional calibrating and testing of the

robots

Preventive Maintenance : Perform routine

inspections and preventive maintenance on robots to ensure they are

in excellent working condition

On-Site

Troubleshooting : Respond promptly to client inquiries and issues,

diagnose problems, and implement solutions

on-site

Software Updates : Assist in updating

robot software and ensuring all features are up to

date

Client Training : Conduct training sessions

for clients and end-users to maximize the effective use of the

cleaning robots

Documentation : Maintain

detailed records of maintenance activities, repairs, and client

interactions

Collaboration : Work closely with

the LionsBot technical support team and engineers to resolve

complex technical issues

Reporting : Provide

regular reports on robot performance and maintenance activities to

the LionsBot headquarters

Requirements

Technical

Background : Recognized electrical, electronic or mechanical fields

of study

Experience : Prior

experience in a technical support or field service

role, especially with autonomous robotics, is highly

desirable

Problem-Solving

Skills : Strong analytical and problem-solving abilities to diagnose

and resolve technical issues

Communication :

Excellent communication skills to interact with clients and provide

clear instructions

Adaptability :

Willingness to travel frequently within Germany and

work flexible hours as

required

Team Player : Ability to

work collaboratively with cross-functional teams and adapt to a

dynamic work environment

Driver's License :

A valid driver's license Class B is

required for travel to client

locations

Fluent English and

German languages are

mandatory for the role, other

languages desirable

Why

Join Us

Be part of an

innovative and dynamic robotics company at the forefront of

industry advancements

Collaborate with a

dedicated team of professionals passionate about technology and its

applications in commercial

cleaning

Competitive compensation

package, company car also for private usage and

opportunities for career growth within a rapidly expanding

company