Talent.com
Diese Stelle ist in deinem Land nicht verfügbar.
Operations Controller

Operations Controller

Cargolux Airlines International SABiesdorf, DE
Vor 15 Stunden
Stellenbeschreibung

Task Responsibilities :

Primary Responsibilities :

  • Manage Cargolux’ flight operational schedule for the coming 72 hours.
  • Serve as the focal point during disruptions.
  • Identify, analyze, develop, implement, and monitor recovery plans.

Operational Management :

  • Provide day-to-day administrative, functional, and technical direction to Flight Operations Officers (FOOs).
  • Interact with all operating sections / departments to ensure all flights, opportunities, operating constraints and irregular operations recovery options are identified.
  • Ensure proper coordination with internal and external stakeholders regarding flight operations, responding to inquiries, and providing assistance as required.

    • Meetings and Communication :

  • Lead daily operational meetings with other Cargolux’ departments to discuss and elaborate on the daily plan and monitor the next 72 hours.
  • Collate information for daily and weekly meetings to ensure all delay information is compiled for presentation and discussion.

    • Flight Operational Support :

  • Provide flight operational support through dispatch services, including flight planning, flight watch, weather briefing, and communications as required by Cargolux Operations Manuals, standards, and best practices.
  • Continuously monitor the company operations using all available means (e.g., comms, AIMS, VHF, LIDO FP, SATCOM, ACARS, etc.) to ensure uninterrupted services.

    • External Coordination :

  • Review services provided by external service providers and report to the Head of Department when Service Level Agreements are not met or in case of any problems.
  • Initiate and coordinate airport handling (e.g., ground handling, fueling) when diversions to offline airports are required.

    • Reporting :

  • Monitor the daily aircraft status report and advise FOOs about any operational or engineering requirements.
  • Report to management as needed.

    • Essential Requirements For The Position :

  • Minimum 5-7 years’ experience within an airline operational environment (Operations Control is a must).
  • Be able to read / understand / make use of main aviation codes, charts, standards and phraseology.
  • Preferably holding a Flight Dispatch license (i.e. FAA).
  • Ability to stay calm and patient under pressure.
  • Ability to make decisions on the spot even in high-stress situations.
  • Computer literate with understanding of Microsoft applications.
  • Able to assimilate information, determine priorities and make decisions based on sound judgement.
  • Natural team leader and player.
  • Previous experience with main dispatch and operations control tools is a plus.
  • Previous experience with AIMS / Lido / Fusion / Sita OnAir main dispatch and ops control tools is a plus.

    • Working Conditions :

  • Full-time, permanent position based in Luxembourg.
  • 24 / 7 / 365 shifts.
  • Reporting to the Head of IACC.
  • A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.
  • Juniority of the position will depend upon the candidate's experience and profile.

    • Benefits we offer

  • Profit-sharing scheme (according to our Collective Work Agreement).
  • 27 vacation days and additional 4 special paid-off days (incl. annual vacation allowance).
  • Numerous discounts in the wider region as well as selected travel discounts.
  • Trainings and career mobility opportunities within the various departments.
  • Onsite parking and canteen (with subsidized meal vouchers).