Supervisor - München (m/f/d)

Position

One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe.

As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime.

Join us to begin yours.

Profile

Your mission

• Support your team alongside the Store Manager / Assistant Store Manager and be a role model on the sales floor.
• Help develop the team, train new colleagues and provide constructive feedback.
• Support store management with daily planning as well as KPI reporting & analyses.
• Keep store well organized and in-line with RIMOWA visual merchandising guidelines.
• Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
• Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty and offering an impecable client care / after sales service
• Assist with special requests and perform repairs in coordination with our client care department.
• Be a team player, first and foremost, who is eager to learn about our products, our brand and history. A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

Your experience and skills

• Passionate about storytelling, lifestyle, luxury and travel.
• First experience with people management and look to drive personal growth for those in your team.
• Confident in your inter-personal skills and excel in dealing with both team members and clientele.
• Enthusiastic about retail and delivering memorable experiences for our clientele.
• Have a great eye for visual details and are eager to achieve team objectives.
• Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
• Experienced in the sector.
• Fluent in German and English. Additional languages are a plus.

Our offer

• Competitive and attractive compensation with additional profit-sharing system
• 30 paid vacation days per year
• Subsidized JobTicket ( DeutschlandTicket )
• Staff discount on our range of RIMOWA products as well as regular LVMH Family & Friend offers
• Your own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)
• Corporate benefits (, for sports, lifestyle, fashion, etc.)
• Company pension plan with high employer contribution
• Employer-financed pension commitment in the event of death or disability
• An international and exciting environment within the LVHM Group
• Exciting projects and individual career development opportunities
• Personal support for your everyday family life via Voiio family services
• Financial and psychological support through the LVMH Heart Fund
• Central location, easily accessible by private and public transportation and access to job bikes

Your future

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities.

Whether you want to develop yourself technically or creatively or use your leadership talent later as (Assistant) Store Manager (m / f / d) - RIMOWA is the home for all your ambitions and visions for the future.

What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and uncomplicated - just tell us your salary requirements and earliest possible start date.

Additional information

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.

We view diversity as one of the key enablers that helps our business to grow. #LI-DNI