Workforce Management Senior Specialist (Remote)

Work Flexibility : Remote or Hybrid or Onsite

Job Summary :

As part of the Payroll and Workforce Management transformation program, a new Workforce Management system will be implemented to modernize and streamline our processes. Remote working options are available, 10-15% travel across Europe will be required.

System Management and Maintenance :

Day to day system management including providing support to business to ensure system compliance

Managing and responding to customer inquiries ensuring a high level of satisfaction and support

Configure and maintain the Workforce Management System to align with organizational processes, policies, and compliance requirements

Collaborate with internal stakeholders to define business requirements and translate them into actionable items from the systems perspective

Regularly update system parameters, ensuring accuracy and relevance of workforce data

Troubleshoot and resolve system issues promptly to minimize downtime with escalation to higher level support when necessary

Conduct regular system audits to ensure compliance with system rules & configuration

Ensure that processes are accurately documented and described

Data Management and Reporting :

Oversee the integrity and accuracy of data within the system

Generate and analyze reports to provide insights into workforce trends, enabling informed decision-making

Develop and implement data quality controls to enhance the reliability of HR analytics

User Training and Support :

Provide ongoing trainingfor end-users to ensure proficient utilization of the Workforce Management System

Provide ongoing support to end-users, addressing queries and resolving system-related issues

Collaborate withHR Systems, IT, and the Vendor for advanced technical problem resolution

System Enhancements and Upgrades :

Collaborate with HR Systems, IT and impacted stakeholdersto implement system upgrades or enhancements

Participate in the evaluation and integration of new features to improve system efficiency

Stay abreast of industry trends and best practices to suggest and implement continuous improvements

Education & special trainings :

Degree in Human Resources, Information Technology, or a related field preferred

3+ years experience in HRIS preferably within the EMEA region

Proficient in relevant software and tools related to workforce management and HRISpreferred

Fluency in English, both written & spoken is required.

Proficiency in a second European language (German, French, Polish) is preferred​​​​

Qualifications & experience :

Proven experience in administering HRIS, preferably within the EMEA region

Very good knowledge of HR process flows, automation, and simplification potential

Strong attention to detail paired with the ability to work well independently and under pressure

Experience in creating reports, assessing, manipulating and presenting data in various formats

Excellent analytical and problem-solving skills

Experience working cross-functionally with different stakeholders with a high responsiveness to business needs

Ability to prioritize multiple simultaneous deliverables and work in a fast-paceddemanding environment

Travel Percentage : 10%