International Key Account Manager

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

As an International Key Account Manager you are responsible for managing the International Global Solutions (GS) clients which are covered by one contract, one contact, one governance, one implementation approach, one set of international services suiting the customers’ international or global organisation.

What do we have to offer?

• A dynamic environment: flexible working hours and working from home
• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
• Free language courses (during your working hours)
• Referral program
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

As this is an international role open in multiple countries, the full benefits package depends on the specific location. Feel free to ask our Recruiters for more details!

Which tasks can you expect?

• Key Single Point of Contact (SPOC) for large enterprise and mid market GS Accounts
• Achieving the assumed ACV growth by up-selling at existing customers
• Extending current major contracts
• Through the Up-sell detecting and understanding client requirements and propose the best solution based on SD Worx’ solutions by using and reinforcing our strong relationships with our top clients
• Convincing / influencing clients of the added value of SD Worx thanks to our full range of products and services
• Discuss payroll outsourcing & HR themes tactically and strategically and to follow up HR tendencies and modernizations
• Take the initiative in mapping out the market, set up an objective business plan and detect needs and opportunities
• Creating the correct image of SD Worx as a global Payroll & HR provider by your presence on the market
• Acting as the contact owner from a commercial, contractual and escalation point of view, working closely together with the Service Delivery Manager and other key stakeholders
• Connect on regular basis with key stakeholders within and outside the GS division to enhance a smooth, efficient and effective collaboration
1. Local (sales & operations) teams in UK and Ireland
2. Product Management & Partner Management teams
3. Solution Consultants & Bid office
4. Corporate Legal
5. Our partners

What do you have to offer?

• At least 5 years work experience in a contractual and/ or commercial role in the payroll & HR services sector (or IT outsourcing services)
• Demonstrable experience and understanding of international outsourcing solutions and the technological aspect of such a setting
• Strong language skills (written and verbal): fluent English
• Strong commercial, contractual, communication and negotiation skills
• The ability to lead in an effective and efficient way a customer independently and with credibility
• A creative thinker and implementer, pragmatic in taking decisions while respecting the processes in place
• Well organized, respecting deadlines and agreements made with clients and colleagues
• Flexible and prepared to travel, mainly throughout Europe and occasionally to other continents

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.