Salesforce Support Administrator (fmd)

We want you to be part of the Enpal Salesforce team . You will be exposed to all levels of Salesforce work in a developing and highly functional team (Administrators Product Managers Developers QA DevOps) with lots of opportunities to add and receive knowledge.

The position the team would like to fill is one of a Salesforce Support Administrator with at least a disposition to support. We are currently streamlining and automating support but as a rapidly growing company we still need to expand our team to tackle the job. You will not only be responsible for support though and with a complex Org in front of you there is a steep learning curve ahead.

Salesforce administration and platform tasks include :

• Streamline support process and educate Enpal Users and enable Super Users.
• Manage instance for data integrity security and basic audits.
• Conduct training of Business Owners for new features and assist with roll-out.
• Develop best practices for reporting access models GDPR MFA / SSO strategies and audit controls.
• Customize Salesforce fields layouts record types searching list views queues reports and dashboards.
• Maintain security including user accounts sharing rules user roles field level security etc.
• Manage system configuration change control and enhancements.
• Develop and maintain documentation on processes policies and application configuration.
• Handle operational requests troubleshoot issues and collaborate with diverse user groups and business leaders.

Qualifications :

Additional Information :

Were offering

At Enpal we are proud of the diversity of our team. No decisions are made based on skin color religion or religious belief ethnic or national origin nationality gender identity sexual orientation disability or age either during recruitment or employment. We strongly encourage women neurodivergent people people of color and LGBTQ() people to apply. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind

Remote Work : No

Employment Type : Full-time

Key Skills

Children Activity,Accounts Assistant Credit Control,Android,Apparel Merchandising,Franchise,Construction Equipment

Experience : years

Vacancy : 1