For our partner company based in Gießen , we are looking for a Team Leader IT Services (m / f / d) as part of a direct placement (permanent position with our client).
In this exciting management position, you will be responsible for the technical and disciplinary management of the Germany-wide IT service team. You will act as the central interface to IT management and actively manage challenging IT infrastructure projects at the various locations. At the same time, you will establish sustainable standards and drive forward the optimization of IT processes.
The job can be performed almost entirely remotely, but requires regular business trips to locations throughout Germany.
A start is possible immediately or at a later date.
Would you like to lead your team to success and play an active role in shaping the IT landscape? Then send us your application!
Here's what our clients offer
- Secure and permanent position directly with our partner
- Flexible home office arrangement : 100% remote possible, with business trips to the locations
- Flat hierarchies with fast decision-making processes
- Benefit in kind voucher in the amount of EUR 50 per month
- Company pension scheme with employer contribution
- Corporate benefits (vouchers, discounts for sports, fashion, technology and much more)
- Individual advice on your application process from our Randstad consultants
Your tasks
Technical and disciplinary management of the local IT service team of 7 employees at the Germany-wide locationsActing as a central interface between IT management and local IT servicesCoordination and management of IT projects at the locations, primarily in the area of IT infrastructure (e.g. PBX, WAN, O365)Prioritization of IT topics in coordination with stakeholders and establishment of standardsResponsibility for incident, problem and change managementDevelopment of a knowledge database and maintenance of support documentationIndependent implementation of IT administration tasks and participation in the development of service-oriented IT processesYour profile
Experience in leading IT teams or managing complex IT projectsKnowledge in the areas of network, security, firewall, proxy, IaaS / SaaS and server administrationExperience in the administration of telecommunications systems and workplace solutionsPractical experience in managing external service providersStrong communication skills, customer orientation and the ability to motivate a teamOpen to business trips to the locations