Client Relationship Manager DACH

✔ Bridgebuilder✔ Client oriented ✔ Results driven

In just five years, we’ve grown from an ambitious start-up to the fastest-growing Cybersecurity Awareness Platform in the world. Today, we protect over 1.5 million users across 5,000 organizations, together with 300+ partners worldwide.

From 5 employees to an international team of more than 70 driven colleagues – and we’re still growing. We have the ambition to double our sales team by 2026.

Phished is a rapidly growing tech scale-up that helps organizations improve their cybersecurity. Through a unique, fully automated training platform, employees are trained to recognize real cyberattacks and respond to them in the correct way. In doing so, we make a real impact on both individuals and organizations.

Does this sound like you? Read on.

Your Responsibilities:

As an Client Relationship Manager, you are the essential link between Phished and our clients in the DACH region. You will manage and grow our existing accounts while identifying and leveraging new opportunities. Specifically, you will:

• Achieve Annual and Quarterly Recurring Revenue (ARR) Targets: Approach these goals with consistency and predictability.

• Provide Strategic Advice to Existing Clients: Focus on solution selling, maximizing upsell opportunities, and promoting new products.

• Ensure Accurate Reporting and Pipeline Forecasting: Deliver precise updates to maintain clarity and success.

• Develop Detailed Account Management Reports: Share these with stakeholders to inform decision-making.

• Organize Recurring Meetings: Maintain excellent follow-up on projects, accounts, and premium clients.

• Gather and Share Market Insights: Identify trends, customer needs, and competitive activities to continually refine our approach.

What We Are Looking For

• Experience: Previous experience in client relationship or account management, customer success, or direct sales of complex B2B solutions. SaaS experience is a plus.

• Skills: Exceptional verbal and written communication skills in German and English

• Mindset: Solution-oriented, proactive, and adept at building trust quickly.

• Collaborative Approach: A team player who works well across departments (sales, legal, customer success, etc.).

• Adaptability: Resilient under pressure, with the ability to prioritize effectively.

What’s in it for you?

🚀 Create your own path. Shape your journey based on your vision and ambitions. At Phished, you get the freedom to build a personalized roadmap and develop your unique learning path.

🤝 Teamwork makes the dream work. Join a motivated, dynamic, and supportive team of like-minded people who help you level up your skills.

🌱 Room to grow. Continue developing in a no-nonsense, entrepreneurial scale-up culture where initiative and ownership are encouraged.

💰 Attractive compensation package. On top of a competitive salary, you’ll receive commissions and a Flex Income Plan, and a range of extra benefits.

🏠 Work-Life Balance. Flexibility is the norm here. Flexible hours? Check! Fully Remote? Check!

🚀 Phished is growing – and your role can make a real difference. Ready to make an impact together?