Solution Consultant

Systech International is a trailblazer in safeguarding global supply chains through digital traceability, serialization and compliance. As the first company to introduce the world to product serialization, were celebrating 40 years of product innovation and setting global standards for a range of industries, including pharmaceuticals, medical devices, nutraceuticals and consumer packaged goods. Today, as a proud part of Dover Corporation, a diversified global manufacturer and solutions provider, we continue to lead the industries we serve by delivering cutting-edge technology that secures brands, combats counterfeiting, and ensures product integrity worldwide.

SUMMARY :

The Solution Consultant is a technical sales position, responsible for conceptualizing and designing robust and scalable solutions that align with our clients strategy and support their long-term growth goals. The Solution Consultant will work with the Account Manager / Key Account Manager tosupport direct and partner sales opportunities, giving technical input & providing appropriate solutions based on customer needs.

This role shall include the responsibility to convert customer requirements into a Project scope document that will serve as the design for the solution being implemented. As a result, it is a key role that contributes heavily towards the success of each client implementation.

Key deliverables include high-level system design and workflows, architecture, equipment selection, and integration design. The position will determine the most appropriate product solutions while adhering to conventions of Best Practices, including standard solutions where possible, to fulfil the customer requirements. This will result in Scope documentation and Product Selection enable the Backoffice team to quote the application & the Professional Services group to successfully deploy the solutions.

The successful candidate will have advanced communication, sales, and negotiation skills, as well as an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Play key role in promoting solution adoption during the sales cycle with participation in the full sales cycle for key sales direct and partner sales opportunities. Travel to these opportunities as needed.
• Become a trusted advisor and work to influence the direction, focus and strategy of the account base as it relates to initiatives in our space.
• Deliver innovative and standardized solutions for client-based implementations through technical requirements gathering, use-case discovery, SOW review, platform / packaging line analysis, requirements Engineering (URS review) and customer workshops.
• Serve as the lead strategist for all implementation, customization, and integration requirements.
• Serving as the lead on documenting requirements around application architecture, solution architecture, technical design, development of proof of concepts and

deployment support for clients, third-party vendors, technology partners and internal project stakeholders

QUALIFICATIONS :

EDUCATION and / or EXPERIENCE :

STATEMENT OF NON-INCLUSIVITY

This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.