German-Speaking Customer Support Agent in Malta (2000 EUR relocation bonus)
Are you fluent in German and passionate about delivering exceptional customer service? We are seeking motivated individuals to join our team as Customer Support Specialists for a major international airline project.
This role offers a stable career path, ample opportunities for growth, and the chance to work with a top global brand in the aviation industry.
If you have a knack for problem-solving and a desire to help others, this position could be your next great career move.
Position Overview :
As a Customer Support Specialist, you will be responsible for addressing customer inquiries through various channels such as phone, email, social media, and live chat.
Your main goal will be to provide quick and efficient resolutions, ensuring customers receive the best possible service experience.
This role is critical to maintaining the reputation and service quality of a leading international airline.
Key Requirements :
- Language Skills : Must be fluent in German (native level) and possess strong English skills (C1 level).
- Customer Service Experience : Previous experience in a customer support role is essential. The ideal candidate will have excellent communication skills, both verbal and written, and the ability to work independently with minimal supervision.
- Technical Competence : Strong computer skills are required, with an ECDL certificate being an added advantage.
- Work Flexibility : Ability to work on a flexible schedule, including rotating shifts from Monday to Sunday.
- Eligibility : Applicants must have the legal right to work in Malta, which includes holding a valid EU ID or residence card.
Why Join Us?
We offer a supportive work environment where you can grow your career and be part of a project that supports one of the world’s leading airlines.
You’ll receive extensive training and benefit from a range of employee perks.
Benefits Package :
- Training & Development : Comprehensive training provided to ensure you have all the tools needed to excel in your role.
- Health Insurance : Basic health coverage provided after six months of continuous employment.
- Career Advancement : Enjoy opportunities for career progression, with regular incentives and performance-based bonuses.
- Relocation Assistance : Financial support is available for relocation after one month on the job.
- Work Schedule : Flexible hours with a Monday to Friday workweek.
- Employee Perks : Take advantage of mobile schemes, discounted gym memberships, an on-site canteen, free parking, and exclusive discounts at local businesses.
- Engaging Workplace : Participate in company-sponsored events and be part of a friendly and inclusive team environment.
If you’re ready to elevate your career in customer support and contribute to a high-profile airline project, apply now to join our team in Malta!
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