Processing of inquiries and incoming orders
Carrying out price checks and price determinations
Assisting in the preparation of the forecast
- Provide telephone and written support for existing and new customers
- Prepare quotations, calculations, and order confirmations
- Maintain and update customer data in the CRM system
- Coordinate with field sales, logistics, and production teams
- Support sales projects and marketing campaigns
- Handle complaints and customer inquiries
- Generate statistics and reports for sales management