A growing machinery company in the Netherlands is currently recruiting for a Field Service Technician in Lelystad.
In this role, you will be responsible for providing The ideal candidate should have technical knowledge in hydraulics, electricity, and diesel engines, strong problem-solving skills, and effective communication abilities.
Business travel is required depends on the requests.
ELIGIBLE APPLICANTS :
- O) Eligible visa : Permanent residence, Spouse, Partner
- X) NOT eligible : Student visa, Requiring visa sponsorship, Working holiday, Graduate, Freelance
WORK TYPE : Hybrid work available
VISA SUPPORT : No
BENEFITS : Company Car
TYPE : full-time
WORKING HOURS : 9 : 00-17 : 30 from Monday to Friday
SALARY : €3,300-€5,000 START : ASAP
LOCATION : Lelystad, Netherlands
Field Service Technician Main Responsibilities :
- Provide ● Solve technical issues on the range of their products via own technical knowledge and supervisor’s help
- Respond to phone and e-mail requests for technical information ● Investigate the root cause of failure and assist with troubleshooting for technical resolutions
- Provide regular communications to keep the customer ● Participate in customer calls, work site visits to countries, and regional tours for the purpose of clarifying product issues and customer concerns
- Support warranty claims and field marketing campaigns
- Provide service training to the customers
- Commissioning new machines
- Inspections on new and older machines
- Advice customers for maintenance and parts replacement
- Create technical documentation to diagnose known issues to share knowledge across product support teams
Field Service Technician Ideal Candidate :
- Experience in ● Hydraulic Technical Knowledge, Electric, Diesel Engine knowledge is preferred
- A team players’ and hands-on mentality.
- French speaking would be advantageous
- Ability to work towards root cause analysis on technical issues and solving conflict, frequent travel is required
- Effectively communicate with customers, dealers, various internal departments, and colleagues at all levels
- All applicants for the Field Service Technician must have the right to work in the country as the Company is not able to offer visa support.
- We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.