IT Specialist - Infrastructure & Cloud (m/f/d)

The Role: What to expect

Role Responsibilities: What you will do

• Administer, monitor, and optimize the company’s network infrastructure (LAN/WAN, VPN, firewalls, switches, wireless).
• Ensure network reliability, performance, and security.
• Troubleshoot and resolve network issues, escalating as needed.
• Maintain network documentation, diagrams, and inventory.

• Oversee the procurement, assignment, renewal, and retirement of software licenses.
• Track license usage and compliance, ensuring cost-effective allocation.
• Liaise with vendors for license renewals and audits.

• Manage and support all aspects of the Microsoft O365 environment (Exchange, Teams, SharePoint, OneDrive, etc.).
• Implement andmaintainsecurity policies, user access controls, and compliance settings.
• Provide technical support and training to end-users on O365 tools.

• Review andoptimizeSharePoint storage usage.
• Define and enforce data retention, archiving, and deletion policies.
• Ensure compliance with data lifecycle management standards and regulations.

• Provide Tier 2/3 support for IT incidents and service requests.
• Collaborate with other IT and business teams to deliver reliable IT services.

• Identify opportunities to automate and streamline IT processes.
• Stay current with technology trends and recommend improvements.

Role Requirements: What you need to succeed

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 4 - 5 years of experience in IT administration, with a focus on network management, Microsoft O365, and Azure.
• Hands-on experience with license lifecycle management.
• Proven track record in SharePoint administration and data lifecycle management.
• Strong knowledge of enterprise networking (configuration, troubleshooting, VLANs, VPNs, firewalls).
• Extensive experience with Microsoft O365 and Azure administration (including Azure AD, security, and compliance).
• Familiarity with SharePoint storage management and data governance.
• Experience with license management tools and processes.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills in English.
• Ability to work independently and as part of a team in a fast-paced, agile environment.

Why idealworks

• At idealworks, you will find an international working environment and become part of an experienced, open team where mutual trust counts. You will feel at home from the very first second!
• Experience a first-hand start-up feeling and flat hierarchies with varied and responsible tasks that you work on independently.
• Look forward to hybrid working model with 30 vacation days per year and various opportunities to balance your free time, family and job.
• For your commitment to helping us achieve our mission, you will not only be rewarded with appreciation, but also with above-average pay including a bonus scheme and an annual personal development budget.
• We offer exciting corporate benefits, an attractive company pension scheme and regular team events.
• Our modern office is easily accessible by public transport, bike and car and offers numerous catering options for relaxed lunch breaks with your team.
• Driven by our unique corporate culture, the five values "passion for results", "wellbeing", "personal growth", "trust" and "being and acting as one team" determine our daily actions and cooperation.

About us

As a forward-thinking deep tech company, idealworks has been enabling the future of logistics and industrial automation since November 2020. Its flexible, scalable robotics ecosystem, featuring the intelligent automation platform AnyFleet for seamless mobile robot integration, the CE-certified autonomous mobile robot (AMR) iw.hub, the simulation technology iw.sim, and the advanced robotics operating system iw.os, is reshaping intralogistics processes for companies globally. Emerging from its roots as a BMW Group spinoff, idealworks is committed to driving efficiency and operational optimization in a rapidly evolving automation landscape.