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Technical Support Engineer (f / m / d)

VestasRheine, NW, DE

Vor 18 Tagen

Stellenbeschreibung

Join our high-experience Technical Support Control Systems Team and be the vital link between R&D and local business units, enhancing turbine performance and innovation at Vestas!

Region NCE >

Service Operation >

Tech. Support Control Systems NCE

Technical Support Control Systems Team is a sub department of Technical Support NCE, supporting Service and Construction business in entire NCE region, in terms of technical knowledge and acting as the link between R&D and local business units. The main areas of support are turbine troubleshooting and turbine performance tasks.

Joining Technical Support Control Systems Team, you will be part of a high experience team. Contributing to implementing Vestas strategy, supporting the Service and Construction organizations and local business units with technical knowledge, secure customer focus and safety. The team consists today of persons.

Responsibilities

Providing direct support to service technicians in troubleshooting and repair jobs with focus on turbine performance as well as advanced troubleshooting for down Turbines and create guides (VGAs) for Service technicians
Provide timely and correct responses and support to the Service and Construction organizations
Be the link between Technical Support NCE and Technology R&D
Secure CIR creation.
Providing answers to technical questions to internal and external stakeholder (C4C). Prepare technical customer reports and presenting technical matters at customer meetings
Ensure technical knowledge is shared within WTG Engineering & Technical Support teams in NCE and stay connected to NCE and global WTG Engineering & Technical Support community within Vestas
Support introduction of new WTG types

Qualifications

Proficient communication skills in German (C1 / C2) and English (conversational)

Electrical or mechanical education + working experience from the wind industry. Or, relevant Engineering education, such as : Electrical, Mechanical or Marine Engineering

Experience from the wind industry is beneficial

Familiar with ERP (Salesforce and Toolkit)

Competencies

Commercial skills - being able to run project and communication skills both verbal and written

Ability to participate as part of an international environment

Good knowledge of WTG control systems (Toolkit, VOB, VTM, VAX etc.)

Ability to organize and priorities tasks

Able to work both with limited supervision and in teams

Good pragmatical and problem-solving skills

High attention to detail and a solid focus on quality and safety

Additional Information

The position reports directly to Manager, Tech. Support Control Systems NCE. The position can be filled in Husum, Hamburg, Berlin, Rheine or Gotha.

Please note : Applications are handled on an ongoing basis. Please note : We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

DEIB Statement

At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

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Technical Support Engineer • Rheine, NW, DE