Inside Sales Representative

FDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers.

At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow.

As a global team, our culture is rooted in five (5) core values that begin with the words We are and include : service-first, respectful, amplifiers, open-minded and accountable.

FDH Aero is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

For more information, please visit the .

Responsibilities

• Know, understand and incorporate the FDH philosophy, value and vision in all behaviour, practice and decisions
• Work directly with customer on a regular basis, providing timely, appropriate and accurate response to inquiries and requests
• Maintain and develop new and existing FDH customers through professional and appropriate sales methods
• Assistant Guangzhou PDQ team for routine CQ, VQ entering
• Maintain and manage assigned customer’s back order and follow up the whole supply chain process, including purchasing, warehouse and finance
• Work with other departments to resolve issues and ensure customer satisfaction
• Attend and / or participate in external / internal customer or company meetings or sales / marketing events
• Basic data entry with accuracy, including sales order, sales quotes, vendor quotes and others
• Travel as required

Basic Qualifications

• Degree Level; or the equivalent experience with a minimum of 3 years of progressively more responsible sales and customer service responsibilities in a business-to-business, aerospace / industry environment
• Maintain excellent customer service skills with the ability to deal confidently with both internal and external customers
• Able to be detailed oriented and perform in-depth account research if required
• Maintain excellent organizational and time-management skills
• Maintain strong competency working with integrated data system, Microsoft Office suite, including Outlook and intermediate to advanced Word, Power Point and Excel (, spreadsheets, formulas, importing and exporting of files as applicable) as required
• Awareness of Health & Safety legislation and management
• Coaching & Developing Others
• Time management & multiple tasks
• Driving for results

FDH Aero is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.