04KL-BMW-Service Advisor (mwd)

• To advise and support customers during the course of the service process.
• Vehicle turnover is conducted together with the customer at the time of drop off.
• Services to be performed costs possible additional services and completion timeframes are to be thoroughly discussed with the customer.
• Communication between the workshop and the customer is to be maintained during the entire service procedure as required.
• Upon completion of the final inspection following the service appointment the invoice is to be prepared the vehicle handed back over to the customer and all services performed and costs accrued are to be discussed in detail with the customer.

• Successfully completed training in commercial education as well as technical understanding
• Several years of professional experience as an automotive mechanic or service consultant
• Optional advanced training in the car trade
• Conscientious and responsible way of working
• High work quality standards
• Turnover and cost-oriented problem solving skills
• Strong customer service skills
• Independent thinking and action assessment skills
• Strong negotiating skills
• Efficient time management skills
• English and German language skills are beneficial
• Team and inter-department communication skills
• Willingness for further education and further development

• Sicherer Arbeitsplatz
• 30 Tage Urlaub
• Trainings- und Weiterbildungsmöglichkeiten
• Flexible Arbeitszeiten
• Jobrad
• Top Leistungsprämien
• Betriebliche Altersvorsorge
• Teamevents
• Flache Hierarchien
• Attraktive Mitarbeiterkonditionen
• Corporate Benefits

Share this Job!