Title : Private Clients Services Coordinator (m / f / d)
Based At : Ingolstadt Village
POSITION SUMMARY :
The role of the Private Clients Services Coordinator (m / f / d) is to support the coordination and implementation of the PCS strategy for the Village to ensure optimal positioning, guest acquisition and thereby ensure footfall, spend and revenue targets. Working to and supporting the overall PCS and Hospitality Team
KEY RESPONSIBILITIES :
To support the delivery of the PCS Events Calendar, The Apartment and PCS programs
- Oversee and assist with set up of all in-village entertainment, and be on hand to welcome entertainers
- Ensure all stakeholders are up-to-date throughout various different events
- Tidying up of props used within the Village for events
- Liaising with different teams
- Administration tasks such as raising PO’s for invoices and general support
- Assisting to co-ordinate and set up third party suppliers
- Ensure brand approvals and correct paperwork adhered too
- Ensure all correct internal procedures are followed from new supplier forms through to purchase orders, public liability insurance and legal approvals
- Preparing and helping to upload press coverage from events
- Working closely with the Assistant PR Manager
- Event calendar includes : Corporate events , HNW / VIP events – celebrities, ambassadors etc
- VIP events; Digital / social events – bloggers, influencers; Brand events; Campaigns events; Third party events
BACKGROUND AND SKILLS :
Preferably educated to degree level or equivalent qualificationExperience in the Hospitality / Luxury Brand SegmentGood knowledge of the HNW market & retail / shopping fitsStructured and methodical approach with high level of attention to detailAbility to build strong relationships with HNW guests, key partners, colleagues & stakeholdersAbility to work in a multitasking role / environmentAbility to stay calm under pressure and meet tight deadlinesSelf-starter & self-motivated. Able to work individually and as part of a teamExcellent verbal, written, and interpersonal communication skillsExcellent report writing, analytical skillsComputer literacy (Microsoft office and Salesforce or equivalent database management system)Fluent in English and German, any other languages are benefitial