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CRM Campaign Manager with Dutch Languageall genders

CRM Campaign Manager with Dutch Languageall genders

zooplus SEMunich, Bavaria, Germany
Vor 10 Tagen
Gehalt
10,00 € stündlich
Stellenbeschreibung
  • Creates customercentric communications and the of multichannel lifecycle campaigns that drive customer activation engagement and reactivation across the markets
  • Sets up manual & automated mailings and push notifications to ensure every touchpoint aligns with customer needs and supports the strategic vision.
  • Leverage stateoftheart development and testing approaches combined with modern technology to ensure that campaigns are constantly improving and meeting business objectives.
  • Works with our product loyalty marketing and operations teams will also ensure that communications are onbrand and impactful.
  • Creates engaging and relevant content for direct marketing initiatives to existing customers to enhance customer engagement and loyalty.
  • Implementation of Central CRM campaigns (Push Notifications Newsletters)
  • Monitors campaign performance to ensure consistency streamline monitoring and leverage insights for impactful interactions and knowledge sharing
  • Benchmarking providing new ideas for touchpoints in A / B test scenarios
  • Aligns with other functions e.g. Campaigns & Promotions CRM Own Brand Food acceleration Social Media Loyalty on CRM activity including best practice sharing with other CRM Campaign managers across markets.

    • Optional support :

    • Sampling / Insert into parcel (Own Brand brochure true new customer leaflet food samples ... planning A / B testing and analysis.
    • Postal print mailings from conception to and reporting (agency selection graphics briefing coupon code generation customer segmentation until sendout and results analysis). Single point of contact to external print agencies.

      • Focusing on KPIs such as :

    • Revenue generated through direct marketing channels
    • Customer and / or sales retention loyalty
    • Activation
    • Engagement
    • Reactivation

      • Qualifications :

    • 13 years of Marketing Automation and CRM experience
    • BSc degree in business administration ecommerce marketing tech or related field.
    • Proficiency in customer data and CRM processes ideally experience in FMCG;
    • Analytical mindset and enthusiasm for understanding customers driving Campaigns
    • Fluent in English and Dutch language at fluent level (B2
    • Demonstrated experience in managing complex highimpact projects

      • Additional Information :

      With more than 1000 passionate professionals located across 10 European offices we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment collaborating with colleagues in different locations remotely.

      Our benefits :

      20 discount in our zooplus shop

      Internal and external training

      Team events

      LIHybrid 28 vacation days and days off on 24th and 31st of December

      Corporate rates at a local gym chain (Body & Soul)

      Company mobile phone for work and personal use

      Want to know more Learn more about zooplus here and check out our LinkedIn Instagram TikTok and YouTube to get a glimpse into the zooplus culture.

      zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

      Remote Work : Employment Type :

      Fulltime

      Key Skills

      HR & Payroll,Instrument,Corporate Sales,Corporate Risk Management,Administrative Services,Database Administration

      Experience : years

      Vacancy : 1