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Application Support Specialist (d / f / m)

Application Support Specialist (d / f / m)

SCIEXHöchst im Odenwald, Hessen, Germany
Vor 7 Tagen
Stellenbeschreibung

Bring more tolife.

Are you readyto accelerate your potential and make a real difference within lifesciences, diagnostics andbiotechnology?

At SCIEX, oneof Danaher’s 15+ operating companies, ourwork saves lives—and we’re all united by a shared commitment toinnovate for tangibleimpact.

You’ll thrive ina culture of belonging where you and your unique viewpoint matter.And by harnessing Danaher’s system of continuous improvement, youhelp turn ideas into impact – innovating at the speed oflife.

As part of SCIEX, youwill help to influence life changing research and outcomes, whileaccelerating your potential. For more than 50 years, we have beenempowering our customers to solve the most impactful analyticalchallenges in quantitation and characterization throughground-breaking innovation and outstanding reliability and support.You will be part of a winning team, enabled by DBS, that ispassionate about helping life science experts around the world getto answers they cantrust.

Learn about the Danaher Business System which makeseverything possible.

The Application Support Specialist (d / f / m) provideshigh-quality technical support and expert advice to customers usingour mass spectrometry products in Life Science Research, especiallyProteomics. You will enhance your knowledge through access tocutting-edge technology, assist customers in developing methods,attend technical conferences, interact with key opinion leaders,and actively participate in the Sciex ApplicationNetwork.

This position is partof the Central European (DACH) Support Organization and will belocated in Darmstadt, Germany and will be an on-siterole .

Inthis role, you will have the opportunityto :

Provideefficient and successful pre-sales support to Sales throughcustomer visits, product / application demonstrations,seminars / lectures / workshops and sampleanalysis

Provide post-salesSupport, in -house and on -site training, visiting customers andtelephone support in a timely and professional manner and byincreasing customersatisfaction

Gather, analyzeand deliver information from the field to local and European Sales& Marketing on competitive activity, market conditions andproduct opportunities to allow the Company to develop strategiesand products

Liaise withlocal, European and global network to solve customer problemsquickly and efficiently. Provide internal feedback on technicalproblems and input into new productfeatures

Travel across theEMEA region to drive customer engagement, provide onsite support,training, troubleshooting and technicalexpertise

Theessential requirements of the jobinclude :

Degree / PhDin chemistry, life sciences or equivalentexperience

Proven trackrecord in analytical chemistry : chromatographic and massspectrometry method development and troubleshooting, ideallyfocused on Proteomics Life ScienceResearch

Awareness ofHPLC-MS technologies and applications. Experience on SCIEX AccurateMass instrumentation isbeneficial

Fluent in Germanand good verbal and written English languageskills

Travel,Motor Vehicle Record & Physical / EnvironmentRequirements :

Abilityto travel – around 50% withinterritory

Must have a validdriver’s license with an acceptable drivingrecord

Itwould be a plus if you also possess previous experiencein :

Excellentcommunication and presentationskills

Good organizationalskills and the ability toprioritize

SCIEX,a Danaher operating company, offers a broad array of comprehensive,competitive benefit programs that add value to our lives. Whetherit’s a health care program or paid time off, our programscontribute to life beyond the job. Check out our benefits at Danaher Benefits Info .

We are a veryinclusive organization and are aware of our socialresponsibilities. We will therefore welcome and give specialconsideration to the applications of severely disabledpersons.

Joinour winning team today. Together, we’ll accelerate the real-lifeimpact of tomorrow’s science and technology. We partner withcustomers across the globe to help them solve their most complexchallenges, architecting solutions that bring the power of scienceto life.

For moreinformation, visit www.danaher.com .

At Danaher, wevalue diversity and the existence of similarities and differences,both visible and not, found in our workforce, workplace andthroughout the markets we serve. Our associates, customers andshareholders contribute unique and different perspectives as aresult of these diverseattributes.