Description and Requirements

Joining our European Brand & Culture team, TELUS Digital (soon to be TELUS Digital Experience) is seeking a talented, innovative, hands-on, enthusiastic Internal Communications Specialist with a passion for providing first-class communications support in English and German .

You will report to our Brand and Communications Manager based in Cork, Ireland. The role is subject to a combined work style meaning that you must be able to work both remotely and from one of our offices in Leipzig, Germany .

You will join a team that supports the internal messaging of operations teams serving our clients and our administrative teams such as HR, talent acquisition, finance, workforce management, IT, legal, and more, across Europe.

Your daily tasks will include writing, text review and content creation across a variety of communications tasks, some phased over several months and others ad-hoc. All require attention to detail and collaboration with different contributors and across all team functions and all management levels.

You will be capable of working independently or with little supervision, be approachable and have an aptitude for getting people on board with an idea or direction.

Key Responsibilities

• Create and align communications solutions collaboratively with our leaders and stakeholders in a relationship built on trust.
• Contribute to an open and positive philosophy and behavior around internal communications and showcase its support for the overall achievement of organizational objectives and strategy at both a regional and global level.
• Assist with coordination and planning of team member events and engagement activities.
• Help to manage TELUS Digital's key communications channels such as our internal network, Cosmos.
• Work collaboratively with our admin teams i.e. HR, Talent Acquisition, Finance, etc. that support our TELUS Digital team members.
• Work collaboratively with employee resource groups / committees to raise awareness of related initiatives and activities.
• Support our largest volunteering event, TELUS Days of Giving, both in planning and communicating to team members and other stakeholders.
• Assist other members of the Brand & Culture department based across Europe and work collaboratively with other global communications functions at TELUS Digital.
• Support TELUS Digital's objectives and champion TELUS Digital's values.
• Travel may be required to other TELUS Digital sites.

Requirements

Valued but not essential

Competencies

TELUS Digital recognises and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values :

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.

LI-DNI

Additional Job Description

TELUS Digital is seeking a talented, innovative, hands-on, enthusiastic Internal Communications Specialist with a passion for providing first-class communications support in English and German .

Language Reference English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.