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MANAGER TECHNICAL SUPPORT POWER ELECTRONICS mfd

MANAGER TECHNICAL SUPPORT POWER ELECTRONICS mfd

Canadian Solar EMEAMünchen, Bavaria, Germany
Vor 2 Tagen
Stellenbeschreibung

ABOUT US

As a Manager of Technical Support Power Electronics you will be a key member of the Technical Management Team reporting directly to the Director of our product centre in HQ China. You will collaborate across departments working closely with Sales Product Management and Tech Support teams to support our inverter / PCS products the product range will cover from residential commercial and utility.

In this role you will lead the team to provide technical and installation support for our Canadian Solar inverter products within EMEA region.

Your primary goal will be to guide these teams to deliver exceptional inhouse support to colleagues and premium service to customers.

As part of the product centre you will work closely with product management team R&D team in China Customer Service Sales and order fulfilment team ensuring seamless collaboration across functions.

MAIN RESPONSIBILITIES

  • Effectively manage a team of Technical Support Engineers and Field & Installation Services overseeing the provision of technical presales support for customers and the sales team as well as coordinating Field & Installation services.
  • Provide consolidated input to upper management offering insights and recommendations.
  • Foster customer awareness conduct site visitscustomer visits customer trainingsgenerate new opportunities and monitor annual and quarterly revenue and margin contributions.
  • Develop complex financial analyses for inverters and storage solutions including simple payback calculations optimal operational strategies utility rate assessments and interconnection optimizationby using softwares like PV Syst / PV sol.
  • Take responsibility for meeting quarterly and annual revenue and margin targets in alignment with overall sales activities and strategies by driving deals for both new and existing products in close collaboration with the assigned Sales Manager.

COMPETENCIES

  • Strong organization and planning skills
  • Ability to communicate information and ideas clearly concisely and professionally
  • High initiative to take on challenges and excellent problemsolving skills
  • Strong interpersonal skills and the ability to comfortably interact with people at all levels of the organization including executive management in an international environment.
  • Proactive approach with high accountability and flexibility

    • LANGUAGES

  • Fluency in English; any other language is a plus.

    • LOCATION

  • Spain / Italy or Germany

    • Your backpack is filled with

  • Bachelors degree in electrical engineering or comparable; masters degree is a plus.
  • Minimum 5 years of experience in the PV / Renewable Energy business is a must utility projects experience is a plus.
  • Relevant prior experience in sales engineering technical sales or product management ideally in the energy storage and / or inverter sector.
  • Minimum 2 years of experience in a people leadership role experience with startup company and ability to build the organization from scratch is a plus.
  • Valid driver license required.
  • Willingness and ability to travel.
  • Willingness to take challenging tasks and adaptable

    • WHAT WE OFFER

  • The atmosphere : A modern work environment brimming with positive energy healthy growth and diverse teams
  • Additional benefits : Attractive salary package including company benefits such as jobrad subsidies for childcare and more
  • Balance : Hybrid work (working from home / at the office) flexible hours and 28 days of vacation as well as days off for special occasions
  • Prospects : Individual professional development programs training and workshops
  • Opportunities to influence the way we work : The freedom to contribute your own ideas and play a key role in shaping the future of our company
  • Sustainability : Efforts include our zero waste office program systematic recycling bee keeping planting trees and regular beach cleanups
  • Our rationale : Solar energy as a sustainable energy source enabling the world to switch to clean renewable energy

    • CONTACT

    Questions Our HR team is here for you :

    Canadian Solar EMEA GmbH Human Resources Radlkoferstr. 2 81373 Mnchen www.csisolar / emea /

    About us

    Canadian Solar Our solar energy products define us as innovators who are helping to shape one of the most fascinating industries in the world. We are proud to be making a vital contribution to fighting climate change and building a more sustainable future for all of us as a result of our work. What is it that helps us do this An international work environment with plenty of opportunity for collaboration advancement diversity and flat hierarchies. All these factors lay the foundation for a company culture that is both openminded and appreciative inspiring and motivating more than 18.500 talented individuals to excel. Become part of the team and help us shape the energy of the future.

    Required Experience :

    Manager

    Key Skills

    Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Jobalert für diese Suche erstellen

    Technical Manager Mfd • München, Bavaria, Germany