Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.Your role and Responsibilities : In the role of Technology Lead, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
- Outsourced Staff will deliver DSE, MIP / Workshops, and Custom Transactional Engagements.
- Deliver the engagements under the direction of the Supplier Lead
- Responsible for supporting customer tech intensity.
- Update skills profile in line with ‘Ringed Fenced’ technologies and delivery scopeRequired Skills :
- Technical experience with on-premises infrastructures, architecture designs, deployment, troubleshooting, and technology management.
- At least five or more years’ project experience.
- Proven subject matter expertise in the following :
- 5+ years’ experience in architecture designs, deployment, troubleshooting, technology management
- Self-reliant and strong team player, working in a fast-paced environment where technology and customers' requirements can change regularly.
- Understanding of Microsoft’s Modern IT Architecture and Strategy
- PowerShell\\Scripting experienceMicrosoft Exchange Server : Administering Exchange Environments : o Managing large deployments of Exchange environments and messaging systems.o Handling configurations and support for Exchange / , Active Directory, Windows Server / , SQL Server, Veeam Backup, and Microsoft SharePoint technologies.o Analyzing technical problems and creating solutions using existing techniques or tools.Monitoring and Troubleshooting :
- Monitoring Microsoft SCOM alerts to proactively respond, analyze, and troubleshoot potential incidents.
- Tracking incidents in the Altiris Ticketing System.
- Monitoring server performance, running diagnostic tests, performing backups, and handling cluster failovers.
- Monitoring Exchange message queues, resolving non-deliveries, and performing message trackingUser Account Management : o Creating user accounts and mailboxes.o Performing mailbox moves and restores.Active Directory General :
- Support and Implementation Troubleshooting and Configuration
- Desired Skills and Experience’s, DoD hardening, and security compliance auditing.
- Configuring and managing UNIX and Windows operating systems.
- Understanding fundamental concepts associated with Windows Systems Support and PKI.Preferred skills
- Familiar with status messages and various server and client-side logs used for troubleshooting.
- Hands on with popular internal utilities to find RCA for performance related bottlenecks.
- Hands-on to EUC space (AVD) will be an added advantage.
- Cloud Fundamentals and Windows networking.
- Experience working with Microsoft project or client interface
- Microsoft Certifications such as MCSE, CE, II, PKI, IAT, ITIL, R2, MCSA, MSCE, VCPNon-negotiable skills : German Language with C1 level Willing to travel and client interface.PersonalBesides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include :
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skillsAbout InfosysInfosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.Visit to see how Infosys can help your enterprise navigate your next.All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employerInfosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.