About Us : -
Net2Source Inc. is one of the fastest growing diversity certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000 / Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia and Middle East.
About the Role : -
Sharepoint Teams one drive SME
Germany / Remote
Permanent
Language – German Speaking Mandatory (B2 / C1)
Job Description : Sharepoint Teams one drive SME
Overview :
The Microsoft 365 Specialist is responsible for the administration, configuration, and support of Microsoft 365 services, with a focus on SharePoint Online, Microsoft Teams, and OneDrive. This role ensures seamless collaboration, secure data management, and optimal user experience across the organization.
Key Responsibilities :
- Administration & Configuration :
- Manage and configure SharePoint sites, Teams channels, and OneDrive storage.
- Set up user permissions, access controls, and governance policies.
- Monitor system performance and usage analytics.
- Support & Troubleshooting :
- Provide technical support to end-users for SharePoint, Teams, and OneDrive.
- Troubleshoot and resolve issues related to access, synchronization, and integration.
- Document solutions and maintain a knowledge base.
- Will be first escalation level for resolving operational incidents (OnCall support is required within a rotation plan)
- Will be the technical SPOC interacting with the client and also with L1.5 teams and COE teams
Collaboration & Integration :
Assist in integrating Microsoft 365 tools with other business systems.Support digital transformation initiatives and promote best practices.Collaborate with cross-functional teams to enhance productivity.Security & Compliance :Implement and maintain security and compliance policies.Ensure data protection and regulatory compliance.Conduct regular audits and risk assessments.Training & Documentation :Develop training materials and conduct workshops for staff.Create and maintain documentation for system configurations and procedures.Leadership & Strategy
Lead and mentor a team of Microsoft 365 specialists.Develop and execute strategies for collaboration and content management using SharePoint, Teams, and OneDrive.Act as a liaison between IT leadership and operational teams to align technology with business goals.Is able to give guidance to internal and external team membersActing as functional and technical lead in her / his area of competenceFunctional management of team members in his / her area of competenceIs able to define Standard operation procedures in alignment with client to improve operational statbilityTechnical Oversight
Oversee the configuration, deployment, and maintenance of SharePoint sites, Teams channels, and OneDrive environments.Ensure best practices in architecture, security, and governance.Manage escalated technical issues and provide expert-level troubleshooting.Project ManagementLead projects related to Microsoft 365 implementations, migrations, and upgrades.Coordinate with stakeholders to gather requirements and deliver solutions.Track progress, manage timelines, and ensure successful project delivery.Training & AdoptionPromote user adoption through training programs, workshops, and documentation.Develop onboarding materials and support resources for end-users.Monitor usage and identify opportunities for improvement.Security & ComplianceImplement and enforce data protection policies and compliance standards.Conduct regular audits and risk assessments.Collaborate with security teams to manage access controls and incident response.Required Skills & Qualifications :
Proven experience with Microsoft 365 administration.Strong knowledge of SharePoint Online, Microsoft Teams, and OneDrive.Familiarity with PowerShell scripting and automation.Excellent problem-solving and communication skills.Ability to manage multiple tasks and priorities.Experience with security and compliance features.Bachelor’s degree in Computer Science or related field (preferred).Microsoft certifications (e.g., MS-900, MS-700, MS-101) are a plus