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Deutschsprachige Kundenservice in Griechenland (m / w / d) für Mercedes-Benz

Deutschsprachige Kundenservice in Griechenland (m / w / d) für Mercedes-Benz

TeleperformanceJena, DE
Vor 14 Tagen
Stellenbeschreibung

If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities :

  • Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Respond to inquiries about products and services, offering expert advice on a range of car-related matters
  • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
  • Turn every customer into a happy customer!
  • Enjoy your time in Greece

What you will bring :

  • Fluency in German
  • Very good use of English – both in written and spoken language
  • A profound passion for cars is a big plus
  • Work experience as a customer support / customer care representative for at least 6 months will be preferred
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive attitude

    • What we offer :

  • Complete  relocation support  (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
  • Competitive monthly salary +  2 extra salaries per year
  • Refer-A-Friend : Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • A career path within a company of more than 11.500 employees
  • Special events   as well as  community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises , providing a great working environment with relaxing break areas
  • The opportunity to work for a  Great Place to Work-Certified Company

    • Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering  equal opportunities   to all, regardless of gender, ethnicity, religion, culture or age.

    Thinking about relocating and wondering about cost of living in Greece? Get an idea here :

    Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low,  according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.

    Find out more

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    Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch