Take Your Career to the Next Level!
Were seeking a driven and customerfocused Customer Support Specialist to join our dynamic team. If you thrive in fastpaced environments embrace change and enjoy assisting others this role is perfect for you!
Role Overview :
As a Customer Support Specialist you will be the first point of contact for customers providing topnotch assistance across various channels. Your ability to communicate clearly solve problems efficiently and ensure a seamless customer experience will make you a valuable part of our team.
Key Responsibilities :
- Provide exceptional support via phone chat email and social media
- Assist customers with account setup logins verifications financial transactions and technical concerns
- Deliver professional and friendly guidance to ensure a positive customer experience
- Respond to inquiries with speed accuracy and empathy
- Foster strong customer relationships through effective communication
- Adhere to internal policies while maintaining high service standards
- Share insights to improve processes and enhance overall customer satisfaction
Requirements :
Fluent in German (C2 level)Fluent in English (B2 level)EU Citizenship or Portuguese Residency Card01 year experience in customer supportStrong leadership analytical and communication skillsEagerness to learn and growWhy Join Us :
Attractive Salary : Competitive compensation that values your skillsPerformance Bonus : Recognizing your achievementsMeal Allowance : Covering your daily mealsTransportation Support : Assisting with commuting costsHealth & Life Insurance : Comprehensive protection for your wellbeingRelocation Package : Assistance to make your move smooth and stressfreeOnsite Work : Engage and grow in a collaborative office environmentReady to take the next step Apply today and be part of a team that values innovation and excellence!
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1