Client Experience & Journey CoordinatorRemote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators . In this role you will support clients throughout the travel planning process by providing information coordination and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others communicating with clients and working remotely with flexible scheduling.

Key Responsibilities :

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before during and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer :

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full Time

Experience : years

Vacancy : 1