Support Engineer Support Services (all genders) - Köthen
Experience : Professional
Professional
Accelerating business to improve the lives of people. This is our purpose statement and encapsulates what we enthusiastically do every day.
We integrate our customers IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes.
Companies need their systems to talk to each other to ensure that cars roll off the factory line, that everyone receives their payments on time, and that you can buy what you need from a supermarket.
Our success story began in , when we helped the German automotive industry to digitalize their paper-based supply chains.
Today, SEEBURGER is a leading global B2B software provider with more than 1, #businessaccelerators in 15 countries worldwide and over 10, satisfied customers that rely on our innovative solutions.
Your Tasks
You support us in the area of SEEBURGER Support Services "Remote Management" and "Trading Partner Service". This includes monitoring of customer systems, error clearing as well as the execution of change requests
You answer technical questions of our customers and their trading partners regarding EDI data transfer (German and English)
You analyze and handle process errors and coordinate the solution with the customer and the trading partner
You take over the technical EDI connection of new trading partners incl. go-live support
You work independently, but you are an absolute team player
You improve the operation of SEEBURGER solutions together with our customers by appropriate problem management
For our premium customers you take over the role of the Designated Support Engineer and ensure a high service quality and high customer satisfaction by a close cooperation with the customer
Your Profile
You have a good basic IT knowledge (network, operating system, ERP user knowledge)
You have a solid education, e.g. IHK degree in information technology or a degree in business information technology or comparable qualifications
Knowledge in IT administration, system or application support
Ideally, you are familiar with the EDI B2B, MFT, EAI and API environment and are familiar with communication protocols, server operating systems, application servers and databases
Very good written and spoken German and English skills
Technical Support Engineer - L3
To support you at work and beyond, we offer all our team members fantastic benefits and perks:. Redis is committed to a diverse and inclusive work environment where all employees differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Collaborate wi...
MS Access Support
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expe...
VIP Communications Support Engineer
Provide IT traveling support for VIPs or executives regarding the installation, troubleshooting, operation, and maintenance of mobile telecommunications suites that call for subject matter expertise in areas of Secret Internet Protocol Router Network (SIPRNet) and Unclassified Internet Protocol Rout...
Product Support Engineer - German Speaker (f/m/d)
Product Support Engineer - German Speaker (f/m/d). As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent customer support. Product Support Engineer - German Speaker (f/m/d). At Edmund Optics Europe, we're all about bu...
(Senior) Backend Engineer (all genders) - FRLGD001
We are currently looking for a (Senior) Backend Engineer (all genders) based in Berlin or working remotely. We challenge ourselves for a better society, working smart to make it happen. Our brand MATCH Talent is the Global Career Centre for international talent in Germany, supporting migrants throug...
Deutschsprachiger Product Support Engineer (m/w/d)
Deutschsprachiger Product Support Engineer (f/m/d). Als Teil unseres Teams sind Sie von dynamischen, vielseitigen Talenten mit unterschiedlichem Hintergrund umgeben, die alle gemeinsam daran arbeiten, den technischen Kundensupport zu perfektionieren. Deutschsprachigen Product Support Engineer (f/m/d...
Support Engineer (m/f/d)
Collaborating closely with their 2nd Level Support for efficient follow-up and tracing of fixes and solutions. Identifying and implementing improvements within the Support Team. Being prepared to fulfil on-call duties. ...
SAP Finance (Senior) Consultant (all genders)
SAP Finance (Senior) Consultant (all genders). SAP Finance (Senior) Consultant (all genders). Unsere Leidenschaft für Technologie und Innovation ermöglicht es uns, unseren Kunden verlässliche IT-Services zu liefern. Folgende Standortzuordnung ist bei dieser Position möglich: Berlin, F...
Support And Projects Engineer
Support Engineer – Building Automation. A degree in Industrial Engineering, Electrical Engineering, or a related field. ...
SAP HXM Senior Berater (all genders) - Bundesweit
SAP HXM Senior Berater (all genders) - Bundesweit. SAP HXM Senior Berater (all genders) - Bundesweit. Unsere Leidenschaft für Technologie und Innovation ermöglicht es uns, unseren Kunden verlässliche IT-Services zu liefern. Ein Gutscheinportal, Corporate Benefits und Zuschuss der betr...