Service technician / IT-Supporter

Your tasks will be:

• IT support by telephone and e-mail
• Problem analysis and resolution
• Remote user support
• Incident processing and solution as well as documentation in the ticket system
• Installation and training of the software at the customer’s site
• Preparation of task-specific technical documentation

You have the following skills and qualifications:

• Desirable: Vocational training in the IT sector
• Optimally first experiences in the User Help Desk
• Sound knowledge of Windows operating systems, Linux, Microsoft Office, Exchange
• Basic knowledge of network technology
• Experience in configuring network drives and printers
• a structured way of working
• a quick grasp
• very good communication and team skills
• unrestricted willingness to travel
• willingness to learn

We will offer you:

• technical equipment at a high level and a familiar working atmosphere.
• Responsibility, exciting tasks and a team that wants to achieve something!
• Support and flexibility, so that job and private life fit together in every situation.