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Service technician / IT-Supporter

Service technician / IT-Supporter

Planet intelligent systems GmbHSchwerin, DE
Vor 30+ Tagen
Stellenbeschreibung

Your tasks will be :

  • IT support by telephone and e-mail
  • Problem analysis and resolution
  • Remote user support
  • Incident processing and solution as well as documentation in the ticket system
  • Installation and training of the software at the customer’s site
  • Preparation of task-specific technical documentation

You have the following skills and qualifications :

  • Desirable : Vocational training in the IT sector
  • Optimally first experiences in the User Help Desk
  • Sound knowledge of Windows operating systems, Linux, Microsoft Office, Exchange
  • Basic knowledge of network technology
  • Experience in configuring network drives and printers
  • a structured way of working
  • a quick grasp
  • very good communication and team skills
  • unrestricted willingness to travel
  • willingness to learn
  • We will offer you :

  • technical equipment at a high level and a familiar working atmosphere.
  • Responsibility, exciting tasks and a team that wants to achieve something!
  • Support and flexibility, so that job and private life fit together in every situation.