Your tasks will be :
- IT support by telephone and e-mail
- Problem analysis and resolution
- Remote user support
- Incident processing and solution as well as documentation in the ticket system
- Installation and training of the software at the customer’s site
- Preparation of task-specific technical documentation
You have the following skills and qualifications :
Desirable : Vocational training in the IT sectorOptimally first experiences in the User Help DeskSound knowledge of Windows operating systems, Linux, Microsoft Office, ExchangeBasic knowledge of network technologyExperience in configuring network drives and printersa structured way of workinga quick graspvery good communication and team skillsunrestricted willingness to travelwillingness to learnWe will offer you :
technical equipment at a high level and a familiar working atmosphere.Responsibility, exciting tasks and a team that wants to achieve something!Support and flexibility, so that job and private life fit together in every situation.