Engineer IT VDI and Windows Systems

Task Responsibilities :

Maintaining and monitoring application servers and infrastructure in the cloud

Responsible of 2nd and 3rd level support for various IT services and follow the guidelines defined by the technology and Cybersecurity department

This will include the day-to-day operations but also the patching for the vulnerability management

Deploy, configure and support applications and systems for customers. Including but not limited to :

Test, support and release documentation

Deployment of the applications

Application updates and supervision

Communications

Involved into preparation of environments for customers from project phase to go live with post go live support

Management of Citrix Virtual Desktop environment would be a strong asset

Day to day operations in Microsoft365 admin environment

Ensure 24 / 7 support of business-critical system by integrating the on call escalation team on a rotation scheme for Cargolux and for customers

Essential Requirements For The Position :

Bachelor's degree or equivalent

Advanced knowledge of Windows Server from 2016 to 2025 is required

Concepts of On-prem Active Directory and Azure Entra ID should be well understood

Practice in container management for user profiles is considered as a plus

PowerShell scripting skills are welcome for automation, large scale support and efficient implementations

Good knowledge of Microsoft 365 products (To support 1st level support teams in case of complex problem) is appreciated

Extensive expertise in Citrix XenApp 7 and VDA 1912 LTSR and later through Citrix DAAS is a strong asset

Ability to work collaboratively with the engineering teams to drive architectural changes and improve stability of environments

Motivated, agile, good team spirit, strong communications skills and good contact with people

Familiar with ITIL processes

Fluency in English is mandatory (spoken & written); additional languages are an added value

Experience in leading end-to-end project lifecycles.

Working Conditions :

Permanent full-time position based in Luxembourg

Work from home is possible under specific conditions

The candidate will work in a agile, friendly, young and dynamic team

Normal office hours are to be expected, with occasional work outside these hours to perform tasks (planned or unplanned) on the environment

The position holder might have to be on stand-by outside the normal office hours and weekends in case of incidents

It is expected that during critical incidents the candidate can commit to resolve the incident to the end if required

Valid driving license for cars

A Certificate of good conduct (Casier judiciaire, Polizeiliches  Führungszeugnis ) will be requested in case of positive selection