Customer Relationships

Personal Development

Independent Work

Technical Competence

Responsibilities

• Monitoring delivery schedules transport status and production lead times
  
• Identifying bottlenecks and proactively coordinating with customers
• End-to-end handling and support of customer orders including communication with all stakeholdersfrom quotation and material procurement through to invoicing
• Data entry and maintenance in ERP/CRM systems and documentation management (orders returns customer data reports production documents approvals etc.)
• Coordination with internal departments such as purchasing production planning manufacturing sales and warehouse
• General administrative tasks including correspondence appointment scheduling and reporting

Must-have

• Completed commercial or business-related vocational training ideally in a technical or industrial environment
  
• Confident user of MS Office applications
• Good english skills
  
• Independent structured and reliable working style
• Strong communication and teamwork skills with a high level of customer orientation
• Organizational skills and flexibility in handling changing tasks
  

Nice-to-have

• Experience in an EMS company electronics manufacturing or industrial order processing is an advantage
• Experience in import/export logistics or sales support is a plus
• Additional languages are an advantage (e.g. Chinese)
  
• Basic technical understanding is an advantage