Customer and Quality Assurance Engineer

Unspecified

Customer and Quality Assurance Engineer (m / w / d),

Quality department

For our site in Ratingen - Kidde Deugra

At Collins Aerospace, we work side-by-side with our customers to solve the toughest aerospace and defense challenges. We combine boundless imagination with a broad portfolio and an unmatched commitment to our clients. With a comprehensive portfolio, extensive capabilities and broad expertise, we develop intelligent solutions to meet the demands of a rapidly evolving global market – all with the best innovations and technologies for the industries we serve.

We at Kidde Deugra Brandschutzsysteme GmbH, based in Ratingen near Düsseldorf, have the mission as part of Collins Aerospace to protect human lives through innovative fire protection and fire suppression systems. Our company designs and manufactures automatic smoke detectors, fire alarm and extinguishing systems for a wide range of military and civilian vehicles.

We are experts and pioneers in this field and adapt to the future according to market requirements and growth.

The Role :

Contribute to Collins Customer and Quality Excellence by acting as a focal point for all quality questions across a program’s lifecycle! In this role you will work with a high degree of autonomy on a broad range of interesting, complex, and varied questions, driving solutions and improvements in close cooperation with Collins Program Management, Engineering, Production, and Procurement functions.

Responsibilities :

Focal point for all quality questions across program life cycle

Project management of customer-relevant quality assurance activities

Ensure implementation of applicable quality requirements from RTX, Collins, customers and regulatory standards for products, processes and systems

Internal and external coordination in case of quality deviations and non-conformities, and drive RCCA and problem resolution

Prepare, review and release product & process quality (assurance) documents and reports

Support internal and external audits

Advance quality compliance and improvement

Support product and production process changes, work transfers and Continuous Improvement initiatives (LEAN / CORE)

Qualification :

Bachelor´s or Master´s degree in an advanced technical discipline or several years of equivalent professional experience, ideally in the defense sector

Deep understanding of quality processes and best practices

Very good (business fluent) written and spoken English and German language skills

Good MS Office skills, experience with Navision is an advantage

Excellent communication skills with a high degree of persuasiveness, assertiveness, and persistence

Ability to deal with complex and difficult situations

Independent and goal-oriented way of working in an international environment

Willingness to travel (about 10%)

Flexibility and ability to work in a team

Benefits :

• Special payments
• Work-life balance

o Mobile working

o Flexible working hours

o 30 days of paid vacation