As the experts in digestive and metabolic medicine and as a family-owned business with a global presence, we focus on developing and marketing innovative medicines to treat a wide range of gastrointestinal disorders like inflammatory bowel disease or eosinophilic esophagitis as well as hepatobiliary disorders such as primary biliary cholangitis. Our aim : to meaningfully improve therapeutic practice as well as patient health and well-being. We firmly believe that medical progress can only be achieved by working together. That is why we are looking for :
Your tasks
- Application management of Dr. Falk’s global safety database incl. configuration, implementation, user workflow setup, reporting rules management, advanced conditions (in case of service provider involvement supervision and monitoring of service provider activities and other global safety applications and tools)
- Performance and support of application changes (incl. validation) after thorough impact analysis and change request in context of global safety applications
- Management and support of system incidents and problems
- Customization and development of global safety applications in order to enhance application performance and user experience
- Analysis of application-related business processes and requirements and providing expertise in business process optimization
- Collaboration with other groups (e.g. IMT, Quality, service providers) to implement solutions and ensure systems meet regulatory standards and compliance
- Support of inspection and audit preparations and responses to queries or requests
- Ensuring provision of global safety database outputs for global safety tasks like signal management and periodic report generation
- Creation and maintenance of standard operating procedures (SOPs)
- Performance of trainings for global safety employees of Dr. Falk Pharma GmbH, affiliates and service providers
Your qualification
Several years of professional experience in the application and operation managementExperience in working with Oracle / MS-SQOL databases, (e.g. as SME or DBA), especially Argus Safety application and other Adverse Events Reporting software are advantageousKnowledge about global safety processes and reporting requirements and ICH E2B guidelines would be beneficialIt is crucial to develop and maintain expertise through continuous learning and to use this knowledge to be able to work through complex problemsInnovate to find and reapply proven ideas and methods to resolve incidents and solve problemsEffective collaboration with global safety managers, Information Management Technology (IMT) teams, and service providersStrong written and verbal communication skills to engage and influence stakeholders as neededYour benefits
Supportive, respectful and appreciative work atmosphere in a small, dedicated teamDiverse learning culture and individual development opportunitiesInternational and growing family business with short decision-making processes, financial independence and long-term perspectiveNew work, flexible working hours and mobile workingWide range of benefits (free beverages, health and sports benefits, canteen, JobRad)Comprehensive onboarding and mentoring programIf you have any questions, please do not hesitate to contact Laura Höcklin at [email protected] or call 0761 1514 252 . We look forward to receiving yourapplication via our online portal .
HR department
Dr. Falk Pharma GmbH
Leinenweberstraße 5
79108 Freiburg im Breisgau