Senior Account Director - Retail Software

My client are a leading global AI software company, recruiting for a Key Account Director within their Enterprise Retail division. You will manage 1-2 large strategic accounts in the Grocery Sector. Your role will be pivotal in strengthening client relationships, driving account growth, and ensuring alignment with our clients' business objectives.

Job Description

• Build and maintain strong, long-term relationships with key stakeholders in your assigned accounts, serving as a trusted advisor.
• Collaborate with internal teams, including sales, product, and customer success, to deliver tailored solutions that meet client needs and objectives.
• Develop and execute strategic account plans that drive growth, maximize client satisfaction, and ensure the successful adoption
• Monitor account performance, identifying opportunities to enhance client engagement and introduce additional products or services.
• Address and resolve any client issues or challenges, ensuring a high level of client satisfaction and successful outcom es.

What You’ll Bring

Client Focus : A proactive and client-centric approach, with a dedication to understanding and addressing client n eeds.

What We Offer