What Youll Be Doing :
- Improving and creating internal processes to enhance operational efficiency.
- Supporting the team with analytical thinking databased solutions and optimized processes.
- Contributing to the development of an efficient B2B business relationship.
- Owning and proactively working on projects to drive growth by improving partners performance through strong analysis and regular quality and satisfaction checks.
- Collaborating in a dynamic environment and working across teams and departments. Aligning with all departments to ensure smooth operations including gear management performance management accounting and legal topics.
- Meeting internal targets and delivering results.
- Developing and managing successful projects.
- Ensuring smooth and efficient operations.
- Driving growth and revenue by identifying opportunities and implementing solutions.
- Working together with the wider operations team on various projects to improve efficiency and productivity.
- Creating solutions and materials to increase efficiency and integration across teams.
- Managing and taking ownership of B2B communication ensuring professionalism and clarity in all interactions.
- Supporting key processes including bimonthly payouts and compliance audits to maintain accuracy and transparency.
- Participating in quality assurance and fraud management activities upholding the integrity of operations.
Qualifications : Qualifications :
Excellent interpersonal skills with the ability to adapt tone to suit different audiences.Structured detailoriented and serviceoriented approach.Ability to work independently and with a handson attitude.Fantastic communication skills comfortable speaking with a wide range of customers and stakeholders and adapting approaches accordingly.Experience in account management customer success management or other customerfacing roles.Fluency in German and English is required; other languages are a plus.Familiarity with data tools such as Excel or Looker is a plus.Remote Work : Employment Type :
Fulltime
Key Skills
Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms
Department / Functional Area : Operations
Vacancy : 1